Upshop is the market leader in Total Store Operation solutions for the Grocery and C-Store markets. We offer an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and DSD department operations to deliver a simplified, smarter, more connected store experience. Customers running Upshop realize significant improvements in sales, shrink, food safety and sustainability across the entire store. 150 retail chain accounts trust our software in over 30k stores, 9 countries, and 3 continents.
Overview of the role:
We are seeking a talented and enthusiastic QA Engineer to join our growing team. In this role, you will play a vital role in ensuring the quality and functionality of our SaaS application deployed in Microsoft Azure. You will also be responsible for designing, executing, and automating test cases to identify and resolve software defects through the development lifecycle. This opportunity is a hybrid position in Austin and will report to our QA Manager.
Responsibilities:
Design, develop, and execute manual and automated test cases using industry-standard methodologies (e.g., exploratory testing, boundary value analysis, equivalence partitioning)
Leverage and learn automation tools like Selenium or Cypress to create maintainable test scripts
Collaborate with developers to identify, diagnose, and reproduce software defects
Participate in code reviews to identify potential issues from a QA perspective
Work closely with product managers and designers to understand user requirements and translate them into testable criteria
Stay up-to-date on the latest QA trends and best practices in the cloud environment (Microsoft Azure)
Contribute to the continuous improvement of the QA process
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum 3 years of experience in software testing, preferably in a SaaS environment
Strong understanding of software development lifecycle (SDLC) methodologies (Agile, Scrum)
Experience with automation testing frameworks like Selenium or Cypress
Experience with Microsoft Azure and its testing services
Excellent analytical and problem-solving skills
Strong communication, collaboration, and interpersonal skills
Ability to prioritize tasks, manage time effectively, and meet deadlines
Preferred Qualifications:
Experience working in grocery, food retail, or similar industries.
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