CREW MEMBER

CREW MEMBER

Department:      Retail

Reports to:         Store Manager

Classification:    Non-Exempt                   

Direct Reports: None

Effective Date:  September 2023

Salary: $18.07 tips   

POSITION SUMMARY

The Crew Member position acts as a brand ambassador for the Urban Remedy brand.  The Crew Member engages and energizes our customers and connects our communities.  The Crew Member has a field marketer mindset and finds innovative and creative ways to build brand awareness within their community.  The Crew Member has an understanding of and passion for the Urban Remedy mission and assists in cultivating a culture that is aligned with Urban Remedy’s core values and belief that Food is Healing.

Urban Remedy’s core values of Our Foundation, Accountability, Creativity, Change, Integrity and Empowerment guide our team in representing Urban Remedy to our associates, vendors, customers, and the media. All employees are expected to embrace these core values as part of their daily work-life with Urban Remedy.

MAJOR RESPONSIBILITIES

• Lives our values of FAMILY every day.
• Greets every customer with an Urban Remedy sample.
• Responds to customers with open ended questions to get to know them and understand their unique needs.
• Offers product knowledge to educate customers and suggests the best products for them.
• Provides a warm goodbye and welcomes the customer back for their next visit.
• Results driven. Understands stores daily sales goals and works toward hitting those goals every shift.
• Suggestive sells to every customer in a genuine way.
• Shares innovative ideas with their Store Manager on ways to drive foot traffic into the store.
• Maintains store merchandising and cleanliness per Company standards.
• Tracks and records cold case and freezer temperatures in accordance with state food safety laws
• Utilizes Communications Binder to ensure all daily tasks are being completed.
• Ensures proper cash handling.
• Attends store meetings, as necessary.
• Complies with all Company policies, procedures, and directives.
• Performs other job duties, as requested.

QUALIFICATIONS

Position-Specific Skills

• 1- 2 years of retail experience.
• Professional, energetic and positive.
• A high sense of integrity.
• Ability to achieve results working independently.
• Strong prioritizing and time management skills.
• A motivated self-starter with the ability to multi-task.
• Strong communication skills; proficient in spoken and written English.

Education/Training

• High school diploma.
• POS experience preferred.
• Food handling and safety certification (can be obtained after hire).

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• This position is located in a retail store environment.
• Position requires long periods of standing and stocking product.
• Must be able to lift up to 50lbs 10-12 times per shift.
• This position requires a flexible work schedule including early morning, evenings, weekends and holidays.

EXPECTATIONS & DEVELOPMENT

As an employee of our Urban Remedy team we expect you to be accountable for your actions, to challenge existing processes and to grow both professionally and personally. This means having the willingness to claim 100% ownership for results, both individually and collectively with others and to “think outside of the box” when it comes to processes, policies, and strategies.   It also requires seeking out new knowledge and skills and assisting others in growing similarly.

Urban Remedy employees are also expected to exemplify a commitment to Urban Remedy’s sustainability goals as they relate to your role, your department, and personal responsibility for conserving resources such as energy, water and waste.

ACKNOWLEDGEMENT

This job description is not designed to be all–inclusive.  The employee may be required to perform other duties as required to meet the ongoing needs of the organization.

I have read and understand the above job description. I further acknowledge that this job description and the associated responsibilities, activities and duties may change at any time with or without notice.

ABOUT US

Urban Remedy is a plant-based organic food company that embodies the belief that Food is Healing. We were founded by Neka Pasquale, a licensed Acupuncturist who saw first-hand the healing power of food with her patients. Utilizing the ancient principles of Chinese & Ayurvedic medicine combined with the latest innovations in functional medicine Urban Remedy was born. Grounded in the power of clean eating we are certified organic and non-GMO with the goal of creating the cleanest and most delicious offerings to empower people to be their best selves. Our recipes utilize ingredients that are naturally anti-inflammatory and low glycemic without preservatives, fillers, refined flours, sugars, gluten or dairy. You can feel proud of our offerings knowing we pride ourselves in transparency, authenticity, and providing a valuable service to the community.