Program Coordinator - Events

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Client Expectations

Completion of a Non-Disclosure Agreement confirming understanding of highest level of confidentiality required to work on behalf of Amazon.

The backbone of our success will be Hines' ability to provide Amazon Global Real Estate and Facilities (GREF) with professional Hines employees that take ownership and are inspired by this dynamic environment.

To provide best in class facilities operations services within the Amazon culture that is focused on employee as customer. Infuse Hines methods and standards with Amazon's to establish consistency across Global Real Estate & Facilities (GREF). Maximize value of facilities operations through focus on life cycle extension, quality assurance, cost control & savings, while delivering a high level of service from all vendor and management partners.

Job Overview / Summary Description

Reporting to the Assistant Events Manager, the Events Coordinator works closely with internal vendors and key stakeholders to facilitate and support local Amazon events taking place in key buildings within Amazon corporate offices.

Amazon is a fast paced, demanding corporate environment and Hines is here to provide professional, service excellence. The Events Coordinator reports to the regional Assistant Events Manager and responds to customer requests and inquiries to ensure on-site events are executed smoothly and professionally.

Responsible for the coordination of resources to ensure spaces are cleaned, set and ready for events. Committed to event related projects such as documenting trends, recognizing opportunities for process efficiencies, and improving policies and procedures related to internal events and spaces.

Primary Duties / Essential Job Functions

• Processing event requests and corresponding with Amazon customers
• Coordinating and leading planning and walkthrough meetings with customers and vendor partners
• Disseminating information to large audiences, including alerting building occupants and vendors of event-related impacts
• On site coverage and troubleshooting during high impact events to ensure successful event operations
• Organizing and compiling event data metrics
• Creating and maintaining standardized event documents
• Responding to and acting on customer feedback
• Creates and updates documents to track metrics, clarify procedures, provide information, organize team tasks, and others as needs arise
• Supports and maintains good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering as requested
• Assisting in the planning and hosting of the occasional GREF-related event as needed
• Other duties as assigned in support of Events Program Manager

Experience / Skills

Essential Knowledge and Skills:

• Ability and attentiveness to multi-task
• Interact with employees, visitors and contractors with poise and diplomacy
• Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exists
• Interpret instructions in written, oral, diagrammatic or schedule form
• Possess initiative to assume additional responsibilities
• Set priorities and meet deadlines
• Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs
• Perform basic business math such as compute discount, interest, percentage and profit/loss
• Communicate effectively both verbally and written
• Possess excellent grammar and proofreading abilities
• The ideal candidate will have excitement for helping to build and maintain event support

Experience

• 3 years' experience in event coordination or event administrative support
• 3 years' experience in facilities management a plus
• Must be proficient with Microsoft Office
• Microsoft Visio or CAD experience preferred
• High level of accuracy and attention to details
• Positive, professional, customer-service oriented personality
• Excellent interpersonal and communication skills
• Ability to work independently, at times, with little direction

Education

• Bachelor's Degree or equivalent 4 years of experience preferred

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Required Skills:

Job Tags:

GREF

Benefits:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• 401(k) plan with matching company contributions
• Medical, Dental & Vision Care
• 6 weeks of paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible Work Arrangements may be available
• Executive Benefits

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.