VP, Workplace Planning and Strategy

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The VP, Workplace Strategy role will play a crucial role in developing workplace strategy solutions and leading client-facing project engagements around the future of work, return to work, portfolio optimization and more traditional occupancy planning and workplace planning and execution. In addition to a consulting, planning and technical background, the role requires strong presentation and organizational skills. 20-25% travel is required for this role.
 

What this job involves:

Sales & Subject Matter Expertise:

• Partner with our brokers and other salespeople for business development and client service delivery
• Contribute as a key member of client facing teams to develop, implement, and manage Workplace Strategy programs
  • This will include benchmarking current spaces and comparing to industry peers or researching an organizations current workplace environment and identifying areas of potential improvements related to space usage, culture, or demographics. 
  • Lead programming efforts, employee surveys, test-fits, business interviews, utilization studies, mobility assessments, visioning sessions and focus groups. 
• Support achievement of our practice’s targeted annual revenue goals by participating in and leading key aspects of business development and consulting engagements with effective and profitable management of project teams and resources
• A significant focus on helping our sales teams win new business by contributing to pursuits, client presentations, and proposals
• Work with JLL Marketing and Research to create workplace collateral and thought leadership pieces organized by different industry types. 
• Contribute to growth and differentiation of the practice by assisting in the development of “best practice” consulting processes, approaches, tools and client deliverables
• Act as Subject Matter Expert (SME) by staying abreast of current issues and trends in business, corporate real estate, workplace strategies, occupancy planning, and organizational development and through active participation in relevant industry forums and professional associations

Relationship Management / Delivery:

• Maintain strong working relationships with internal customers (brokers, leadership, etc.) and key clients
• Serve as the project Engagement Manager for strategic projects
• Understand the real estate project life cycle and be able to gather and analyze data and develop insights to inform and business decisions specific to existing and future client requirements
• Act as escalation point for delivery issues
• Manage consistent delivery of Workplace & Occupancy Planning and ensure high level of execution and client satisfaction

The Candidate:

The successful candidate will have a strong combination of Workplace and/or Occupancy Planning experience, the ability to win business, and deliver workplace projects.

Requirements:

• Bachelor’s degree (Required)
• MBA, advanced degree and/or certifications (Preferred)
• 10 years’ related experience in Workplace strategy, architecture, consulting, corporate real estate, facilities management, project management, construction management, design, human resources, organizational development, communications or change management roles
• Strong background in business development and point-of-sale presentation skills
• Impeccable and concise communication and presentation skills, verbal and written
• Strong time management skills and demonstrated ability to meet deadlines
• People management experience
• Proficiency in AutoCad, REVIT, BIM or other drafting technologies is (Required)
• Proficiency in CAFM/IWMS system technologies is (Preferred)
   

Knowledge & Abilities:

• Ability to work both independently and cooperatively in an agile environment, including virtual collaboration with remote colleagues
• Ability to multi-task and successfully work in a team and individually in high-pressure deadline driven environments
• Previously managed multiple projects and coordinated activities for various individuals/groups
• Strong analytical skills and the ability to interpret qualitative and quantitative research data and synthesize into meaningful and actionable results
• Energetic, creative, and willing to work hard in a fast-paced environment; enjoys variety and challenges of consulting work
• An entrepreneurial orientation with strong understanding of the business development challenges in the Real Estate advisory services sector
• Workplace program implementation experience in a corporate setting, working alongside cross-functional real estate, facilities, IT, HR, Finance and change management teams, would be highly valuable.
• Current knowledge of corporate enterprise IT infrastructure, tools and technologies desirable
• Exposure to Six Sigma approaches and/or business process development desirable
   

Skills:

• LEADERSHIP: A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization.
• BUSINESS DEVELOPMENT: Track record as a key sales partner and contributor in working with a variety of internal and external customers and stakeholders in  long, complex sales cycles/environments.   
• INFLUENCE: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others.
• PROJECT & CHANGE MANAGEMENT: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes. The ideal candidate will also possess change management – skills and be able to successfully implement change/transformation initiatives and drive desired behaviors.
• ANALYTICS: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Drives to fix the ultimate root causes to drive sustainable change.
• CHARACTER: Shows character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done.
• FLEXIBLE & ADAPTABLE: Able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.