Lead Product Manager, New Product Development, Data & Services

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Lead Product Manager, New Product Development, Data & Services Lead Product Manager, New Product Development, Mastercard Data & Services Overview Mastercard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. • We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise • We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data • We work with financial institutions, retailers, telecommunications organizations, travel companies, and more Product Managers in Data & Services at Mastercard • Build revolutionary products that advance how businesses all over the world derive the most value from their data assets • Translate a deep understanding of our customers into products and solutions that drive significant customer value • Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products • Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams • Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments • Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs Role • Participate in defining and executing user research to deepen understanding of customers’ needs, motivations, and pain points • Design platform product concepts, conduct user testing and define/iterate product feature roadmap • Work with UX designers, developers and technology teams (internal, external) to define business requirements, technical capabilities and customer experiences, and oversee the development of features in the product roadmap • Partner with commercially-focused teams to set a product vision and to ensure consistent alignment between business priorities and development objectives • Prioritize feature development as they align against product strategy • Identify issues, risks and dependencies that will keep the product development activities from delivering on time and/or with the desired requirements, and communicate to leadership • Define product usage metrics, and work with development teams to develop reports to monitor them • Support and participate in post-launch reviews, track usage data, and ensure feedback is incorporated into the feature roadmap • Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals • Lead efforts to shape product management process and foster an agile, user-focused, product-led culture • Mentor, develop, and foster the skills of junior product managers All About You • Agile product management experience in data products or business intelligence solutions for payments or a related financial services sectors preferred • Strong analytic and data skills to drive product development (e.g. SQL, Python) • Client management experience: on our early stage products, you will engage directly with partner clients to drive client and product success • Knowledge and skills using product management tools (e.g. market and product plans, project timelines, business case development) • Strong focus on delivering user and business value • Highly organized and able to deal with multiple and competing priorities • Proven track record collaborating in cross-functional teams to deliver outstanding products • Excellent written and verbal communication skills including the ability to interface with sr. leadership • Bachelor’s degree in business or relevant experience • Technical background (e.g. Computer Science or related field) a plus • Advanced degree a plus In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Pay Ranges New York City, New York: $136,000 - $210,000 USD Arlington, Virginia: $130,000 - $201,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.