What are the responsibilities and job description for the Store Associate position at US Defense Commissary Agency?
Duties
- Assisting customers by answering questions such as item price or location, and handling bulky/heavy items.
- Operating an electronic checkout system to record unit price, total customer purchase, and make change.
- Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items.
- Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system.
- Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions.
- Maintaining security, safety, and sanitation practices and procedures.
Requirements
Conditions of Employment
- Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship is required.
- Meet minimum age requirement. See the Additional Information section for more information.
- Males born after 12-31-1959 must be registered with or exempt from Selective Service.
- Appointment is subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
- Appointment is subject to a favorable suitability or fitness determination, as determined by a completed background investigation. New federal employees will be fingerprinted.
- Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
- May be subject to a probationary/trial period.
- Have salary paid through direct deposit.
- Meet the physical requirements identified in the Qualifications section.
Qualifications
Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience).
OR
Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university. Transcripts are required if relying on education, in whole or in part, to qualify. See Required Documents for more information.
OR
Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.
You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Physical requirements: (1) Stand, stoop, kneel, bend and climb for prolonged periods. (2) Lift, push, pull, carry, and handle items weighing up to 40 pounds independently and occasionally over 40 pounds with assistance. You will attest to your ability to perform these physical requirements in the Questionnaire.
As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics).
- Clerical and Administrative
- Communication
- Customer Service
- Electronic Checkout System
- Minimum Qualifications GS-04
- Safety and Housekeeping
- Store Operations
Overtime: Occasional
Fair Labor Standards Act (FLSA): Nonexempt
Bargaining Unit Status: Covered
Obligated Position: No
Reemployed Annuitants Considered: No, DoD criteria not met.
Work environment: Performance of work in some areas of the commissary requires exposure to hot or cold weather or damp and drafty conditions. The incumbent may be exposed to differences in temperatures in storing or obtaining items in refrigerated rooms or in the warehouse; or due to the opening and closing of doors. There is a danger of minor injuries such as cuts, scrapes, bruises, heat sealer burns, and slipping on wet floors. The incumbent may also be exposed to the elements when outside the building when completing customer transactions or retrieving carts.
Recruitment/Relocation Incentives Offered: No
Telework eligible: No
Remote work eligible: No
Education
Foreign Education. When using education completed in foreign colleges or universities to qualify, you must show a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or that a U.S. accredited college or university has given full credit for the foreign courses. You must include a copy of the letter containing the results of the equivalency evaluation with a course by course listing in your application package(required document).
Additional information
- Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay.
- The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
- Applicants with financial difficulty are not automatically removed from consideration.
- Selectees are required to complete an online onboarding process.
- Retired military service members appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date require a waiver before starting work. 5 United States Code 3326
- Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) is incomplete.
- Submitting encrypted documents or uploading Adobe portfolio documents.
- Submitting any document that contains a photo or image of you.
- Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
- Overstating your qualifications and/or experience in your application materials or questionnaire responses.
- Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
HR reviews your documents to determine if you are qualified and meet requirements and competencies. Your questionnaire score is a preliminary measure of how well your background matches the required competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration.
Under category rating procedures you are placed into one of three categories based on the evaluation results:
Best Qualified -Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.
Candidates in the best qualified category are referred to hiring managers before candidates in other categories. Within the best qualified category, candidates are referred in the following order: adjudicated veterans' preference candidates with 10-point preference, adjudicated veterans' preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference.
HR refers qualified and appointable applicants to the hiring manager for selection consideration. Selections are subject to restrictions of the DoD referral system for displaced employees.
Neither preference nor priority entitles you to a Federal job. You must apply, meet the qualification standards and all additional requirements, and submit all necessary documents. Military spouses must be in the best qualified group in order to receive military spouse preference.
Interagency Career Transition Assistance Program (ICTAP). This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. See the Required Documents section of this announcement for more information.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Resume: Required. Applying for a Federal job requires more information than applying for a job in the private sector. Therefore, a resume is typically longer than two pages. Do not assume a private sector resume is sufficient for Federal positions. Learn more about creating a suitable resume by reading What to include and using the USAJOBS Resume Builder.
In addition to information identified in What to include, provide pay plan-series-grade of Federal civilian positions and rank for military positions, when applicable, and be sure your resume is complete. HR bases the review on submitted documents and does not make assumptions.
Current/Former Federal civilian employees: Though not required, you are encouraged to submit a copy of your most recent performance appraisal and to list in your resume any work-related awards you received. Hiring Managers may consider previous performance appraisals and awards in the selection process.
Transcripts: Required when using education to qualify and/or if the position requires education (positive education requirement).
Unofficial transcripts are acceptable for the application process if they contain your name, the name of the school, the date and degree awarded, and the list of classes and credits earned. If selected, you are required to provide an official transcript before we set your start date. See Education section for information about foreign education.
Questionnaire: Required. Preview at https://apply.usastaffing.gov/ViewQuestionnaire/12006116.
Supporting Documents: As applicable. See below.
Veterans' Preference.Must provide acceptable documentation of your preference and appointment eligibility when you apply.- Separated from active duty service? Provide a copy of your DD-214. The member 4 copy of your DD-214 is preferred as it contains all required information. DD-214 Worksheets are not acceptable documentation, nor are other than a member 4 copy to which a member 4 Character of Service section is added. Contact the National Archives or your military personnel records center to request a copy of your DD-214.
During the application process, you may submit alternate documents showing the veteran's name, active service beginning and ending dates, campaign or expeditionary medals received, military pay grade/rank/rate at separation, separation date, and character of service. Alternate documents include retirement or separation orders, document showing transfer to any of the reserve corps of the Armed Forces, or an official statement from the military personnel records center. If selected, you must provide the DD-214 before your start date is set.- Separating from active armed forces duty within 120 days? Provide written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed. The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received. You must provide the DD-214 when it becomes available.
In addition to the above, Disabled veterans, Purple Heart recipients, and family members eligible for derived preference must submit a completed SF-15 and all additional proof required by the SF 15. Contact the Department of Veterans Affairs or call 1-800-827-1000 to obtain a copy of the VA letter establishing proof of disability. The character of service shown on the VA letter is not used to adjudicate veterans' preference as only the branch of service in which the individual served can certify the character of service for appointment purposes.
Military Spouse Preference. You must be the spouse of an active duty member of the armed forces, and your application package must include the Military Spouse PPP Self-Certification Checklist AND proof of marriage to the military service member (e.g., marriage certificate, marriage license), AND a copy of the military member's PCS orders.
ICTAP eligibility. Your application package must include a copy of your agency-specific ICTAP eligibility notice or a copy of your separation personnel action form AND a copy of your most recent performance appraisal AND a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location. Separation personnel actions do not include a certificate/notice of expected separation.If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Your complete application package must be received by 11:59 PM ET on 06/20/2023.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.
You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.Agency contact information
DeCA DE West Servicing Team
Phone
614-692-3917
Fax
215-516-6081
Email
DECADEWESTInquiries@dla.mil
Address
Defense Commissary Agency West
1300 E Avenue
Fort Gregg-Adams, VA 23801-1800
USNext steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice after the hiring manager makes a selection.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
Resume: Required. Applying for a Federal job requires more information than applying for a job in the private sector. Therefore, a resume is typically longer than two pages. Do not assume a private sector resume is sufficient for Federal positions. Learn more about creating a suitable resume by reading What to include and using the USAJOBS Resume Builder.
In addition to information identified in What to include, provide pay plan-series-grade of Federal civilian positions and rank for military positions, when applicable, and be sure your resume is complete. HR bases the review on submitted documents and does not make assumptions.
Current/Former Federal civilian employees: Though not required, you are encouraged to submit a copy of your most recent performance appraisal and to list in your resume any work-related awards you received. Hiring Managers may consider previous performance appraisals and awards in the selection process.
Transcripts: Required when using education to qualify and/or if the position requires education (positive education requirement).
Unofficial transcripts are acceptable for the application process if they contain your name, the name of the school, the date and degree awarded, and the list of classes and credits earned. If selected, you are required to provide an official transcript before we set your start date. See Education section for information about foreign education.
Questionnaire: Required. Preview at https://apply.usastaffing.gov/ViewQuestionnaire/12006116.
Supporting Documents: As applicable. See below.
Veterans' Preference.Must provide acceptable documentation of your preference and appointment eligibility when you apply.
- Separated from active duty service? Provide a copy of your DD-214. The member 4 copy of your DD-214 is preferred as it contains all required information. DD-214 Worksheets are not acceptable documentation, nor are other than a member 4 copy to which a member 4 Character of Service section is added. Contact the National Archives or your military personnel records center to request a copy of your DD-214.
During the application process, you may submit alternate documents showing the veteran's name, active service beginning and ending dates, campaign or expeditionary medals received, military pay grade/rank/rate at separation, separation date, and character of service. Alternate documents include retirement or separation orders, document showing transfer to any of the reserve corps of the Armed Forces, or an official statement from the military personnel records center. If selected, you must provide the DD-214 before your start date is set.
- Separating from active armed forces duty within 120 days? Provide written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed. The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received. You must provide the DD-214 when it becomes available.
In addition to the above, Disabled veterans, Purple Heart recipients, and family members eligible for derived preference must submit a completed SF-15 and all additional proof required by the SF 15. Contact the Department of Veterans Affairs or call 1-800-827-1000 to obtain a copy of the VA letter establishing proof of disability. The character of service shown on the VA letter is not used to adjudicate veterans' preference as only the branch of service in which the individual served can certify the character of service for appointment purposes.
Military Spouse Preference. You must be the spouse of an active duty member of the armed forces, and your application package must include the Military Spouse PPP Self-Certification Checklist AND proof of marriage to the military service member (e.g., marriage certificate, marriage license), AND a copy of the military member's PCS orders.
ICTAP eligibility. Your application package must include a copy of your agency-specific ICTAP eligibility notice or a copy of your separation personnel action form AND a copy of your most recent performance appraisal AND a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location. Separation personnel actions do not include a certificate/notice of expected separation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Military spouses
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Additional positions may be filled from this announcement.
