What are the responsibilities and job description for the IT Support Analyst position at US Fertility Career Center?
Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
If you're an IT Technician looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.
We have an immediate opening for a full-time IT Support Analyst to join our team. This position is based in our Sandy Springs, GA office working Monday through Friday.
COVID-19 Vaccination:
USF requires all applicants to be fully vaccinated for COVID-19 before commencing employment. New hires will be required to furnish proof of full vaccination prior to their start date. There may be alternative for an approved exemption based on bona fide medical or religious grounds.
How You'll Contribute:
We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Junior IT Technician is responsible for:
- Maintain, analyze, and repair hardware and software systems.
- Respond to tickets/calls, and troubleshoot and resolve problems in a timely manner.
- Support and enforce information technology (IT) policies.
- Set up and configure new systems, new applications, and upgrades.
- Manage user account information, permissions, and rights, including groups.
- Repair, re-image, and test pc’s for deployment
- Act as the initial point of contact for all computer any system related concerns from users
- Travel to offices within region
- Some weekend coverage