What are the responsibilities and job description for the Office Manager position at US Foot and Ankle Specialists?
The Office Manager is responsible for supporting all providers within the medical division through leading and managing the front desk team and ensuring office compliance. They are responsible for implementing and enforcing policies & procedures regarding all aspects of managing and operating the front office including Human Resources and Operations in a medical office. Occasional travel for business is required.
Required Education, Skills and Experience:
- Four-year degree in an applicable field
- Minimum 4 years of experience as a medical office manager
- Minimum 4 years of managing a team of 15-20 personnel
- Strong working knowledge of medical insurance and billing
- Excellent written and verbal communication skills
- Must have excellent customer service skills
- Ability to establish and maintain effective working relationships with patients, employees, and the public
- Medical Practice experience
- EHR/EMR Experience
- Strong customer service orientation
- Able to work in a fast-paced and demanding work environment
- Technologically savvy; must also have a working knowledge of computers and Microsoft Office products to include:
- Microsoft Windows
- Google documents
- Word
- Excel
- Detail-oriented and effective at multi-tasking
- Organized and able to conduct oneself in accordance with employee manual
- The ability to uphold HIPAA compliance is mandatory.
- Must exercise good judgment and discretion
- Ability to write well and communicate with corporate colleagues, providers, and patients as needed.
Essential Functions/Responsibilities (other duties may be assigned):
- Being a Team Leader on special projects
- Create and maintain a positive working environment
- Field patient and employee questions and concerns
- Revenue management
- Queue management
- Maintain monthly inventory
- Employee organization & management
- Oversee daily office operations
- Ordering supplies
- Maintaining multiple doctors’ regular and on-call schedules
- Build maintenance point of contacts
- Manage daily deposits and bank runs
- Managing office time keeping
- Facilitate new employee orientation and training
- Conducting interviews and staffing the office as the need arises
- Assisting with marketing for the practice
- Maintaining accounts payable and accounts receivable
- Cover front desk as needed
- Other duties as assigned.
Compensation Package:
Starting annual salary is $43,000 to $47,000. Salary will be determined based on experience.
- Medical, Dental, and Vision insurance
- Paid Time Off
- Paid Holidays
- 401(k) with company match
- HSA
- And more!
Job Type: Full-time
Pay: $43,000.00 - $47,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Charleston, WV 25304: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Vital signs: 1 year (Preferred)
- Medical office management: 1 year (Required)
- Medical office: 1 year (Preferred)
Work Location: One location
