What are the responsibilities and job description for the Help Desk Technician position at US Tech Solutions Private Limited?
US Tech Solutions is seeking a “Help Desk Technician” for a 6 month contract to hire position with a client in Auburn Hills, MI
Job Poster: Pratham Pandey
Description:
· TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing. The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution. The successful candidate will be able to work first and second shift as well as occasional Saturday hours. TCSC personnel must possess the following essential skills: * Professional work history or training with a focus on IT or automotive systems * Customer contact experience * Self-motivated with a proactive approach to meeting and exceeding customer expectations. * Computer hardware and software experience * Knowledge of LAN/WAN IT infrastructure * Ability to diagnose and repair PC hardware/ networking components * Substantial problem solving abilities * Ability to work and thrive in a team environment * Maintain a professional image at all times * Exceptional communications and organizational Skills
Job Responsibilities
· Provides on-site field support to users. Performs installations, repairs, upgrades and maintenance on hardware and equipment.
Work experience
· 1 – 2 Year’s of Work Experience .
Education
· High School Diploma or equivalent GED Preferred Education:
About US Tech Solutions:
Your talent, our opportunities - This is the premise behind US Tech Solutions.
You have the skill we have the opportunity. As a team, we work passionately for you to get the right career opportunity across industry verticals and functions. For past sixteen years, leading Global
Companies and Fortune 500 come to us to get the right talent. Whether you want to work as full-time, contractor or part-time, technical or non-technical our talent consultants will connect with the right career opportunity globally.
Connect with our talent team today.
USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering. We are headquartered in New Jersey with 40 global locations across the USA, Canada, Europe, and India. Deloitte has recognized USTECH as one of the fastest growing private businesses for the past five consecutive years and INC 500 for the past three. We have also been rated “The Top Business in the US" by Diversity Business since 2011. To learn more about how US Tech Solutions visit our website: www.ustechsolutions.com.
“U.S. Tech Solutions, Inc. is an Affirmative Action, Equal Opportunity Employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.”
Job Types: Full-time, Contract
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Auburn Hills, MI: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: One location
Salary : $36,100 - $45,700
