Patient Support Specialist

Job Description: Job Title Patient Support Specialist Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You’ll Make in this Role As a Patient Support Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Driving Sales and 3M revenue by leveraging current customer relationships in assigned area. Presenting and reinforcing 3M value proposition to differentiate 3M from competitive offerings. Achieving financial and strategic goals from assigned customers. Managing sales territory by selling territory plan to efficiently drive strategic goals (Transition Quotas) Using customer education programs, tools and presentations. Generating patient transitions and providing administrative support to sales by: developing and managing relationships with Discharge Planners, Case Managers, 3M Customer Service Reps and others involved in the VAC Therapy and other product transition process. Generating sales revenue from transitions and coordinating with the Advantage Center on necessary paperwork relating to transition sales. The Patient Support Specialist will round hospital floors on a daily basis to facilitate sales and generate leads under the direction of the Regional Sales Manager. Assisting with account management activities and assist customers with invoicing, credit and collections issues, as well as conduct inventory management to recover lost assets. Working collaboratively with the surgical solutions and wound healing managers in the assigned geography. Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor’s degree or higher (completed and verified prior to start) OR Five (5) years of healthcare experience with credentials i.e. RN, LPN in a private, public, government or military environment Additional qualifications that could help you succeed even further in this role include: Experience in Medical Device sales Experience in asset management Registered Nurse Experience with business-to-business sales Experience working with Doctors, Physicians, Discharge Planners, and Case Managers (Clinical Staff) Travel: May include up to 10% domestic Relocation Assistance: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Certain job positions within 3M require workers to work in the presence of others within certain geographies and/or at third-party locations. As a necessary requirement of this position with 3M, you must be fully vaccinated at least two weeks prior to your start date. As a reminder, fully vaccinated against COVID-19 means a person has received their primary series of COVID-19 vaccines, and, in certain situations, may also include booster doses. Supporting Your Well-being 3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work. Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/ 3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at www.3M.com or on Twitter @3M or @3MNews.