What are the responsibilities and job description for the Project Coordinator position at USA Waste Management?
Do you love the small business environment where both teamwork and independence are valued? Do you desire a position that welcomes new ideas and room for growth? Are you someone that learns quickly and wastes no time getting a job done. If so, this may be the job for you!
USA Waste Management is a nationwide waste removal management company, and we are seeking an energetic & motivated team player to work full-time in a small office.
Duties will include all aspects of project coordination and customer service as well as:
- Manage projects from start to finish including estimating, service requests and billing questions.
- Understand the customer’s needs, solve problems, and responds to customer issues in a timely manner.
- Confirm equipment deliveries and removals with vendors as scheduled.
- Schedule services; enter and update service requests and orders into designated company portal.
- Ensure all service requests and issues are documented, responded to, followed up on and completed in a timely manner.
- Provide timely and accurate solutions for customer service requests while demonstrating a high level of empathy, professionalism, and respect.
- Resolve invoice questions with the vendors and the customer, as well as investigate payment issues with the customer.
- Develop and maintain all current vendors; as well as research and procure new vendors to add to our database.
- Manage vendor database ensuring all vendors have proper documentation, W9's, COI's, and any other certification requirements.
Must have the following:
- Positive attitude and willingness to work at part of a tight knit team are a must.
- Self-motivation and ability to work independently.
- Concise verbal and written communication skills, ability to communicate effectively with customers and vendors.
- Ability to prioritize work and multi-task with accuracy and efficiency.
- Strong problem resolution skills.
- Organized & detail oriented.
- Proficient with a computer and Microsoft Office; Quick Books experience a plus.
We offer a fun environment, casual dress policy and a competitive pay & benefits package.
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* * EMAIL DIRECTLY TO:
* * USAWMJOBS@GMAIL .COM; JIM@USAWASTEMANAGEMENT .COM
* * EMAIL COVER LETTER, SALARY REQUIREMENTS AND REFERENCES
Job Type: Full-time
Pay: $31,200.00 - $52,000.00 per year
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $31,200 - $52,000