Store Manager

Due to continual expansion plans American Tire Depot is looking for a strong and proven Full Time Store
Manager to join our rapidly growing team! This role is to control costs, managing profitability, training
and developing the team of employees, maintaining the appearance of the facilities and ensuring proper
operational procedures are followed. You will handle customer complaint resolution, daily customer
interaction, coaching, directing the team, and executing at 100% of the service standard.
Essential Duties and Responsibilities:

• Performs all aspects of store operations including but not limited to shop, sales, office, and

management.

• Promote sales through explaining benefits of service and products to customers.
• Perform all necessary sales duties per company policy and procedure; including, but not limited to

proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper
vendor check-in, stocking merchandise.

• Responsible for staffing the store with adequate personnel, implementing training programs, and

execution of all company programs, policies, and procedures.

• Recommends the employment, discipline, wage adjustments, and termination of store personnel

and conducts performance evaluations of all store employees within the store.

• Provides guidance to staff in the resolution of difficult questions or customer concerns.
• Conducts weekly store meetings to review safety issues, store policies, procedures, and product

information changes as required.

• Sets goals and strategies to ensure the successful accomplishment of budgeted sales goals, gross

profit percentages, expense control, and payroll objectives.

• Monitors employee productivity in accordance to established policy.
• Responsible for maintaining all accounts receivable and the collections of past due accounts when

necessary.

• Responsible for proper documentation, filing, and payments of accounts payable to ensure proper

tracking and maximum discounts.

• Ensures prompt and consistent opening and closing of location based on store hours of operation.
• Responsible for the processing of all adjustments.
• Adhere to all local, state and federal regulations concerning all facets of job responsibilities and

duties, and store operations.

• Ensure proper work schedule is followed and adhere to proper clocking procedures to accurately

reflect hours worked.

• Maintain timely and professional communication with management, employees, vendors and

customers. Keep supervisor informed of any maintenance problems and/or any issues that need
attention.

• Properly train new employees and develop the skills of the team.
• Safely operate customer vehicles with automatic and manual transmissions.
• Clean facilities, tools and equipment; and stock shelves.

Requirements and Skills:

• High School Diploma or GED Equivalent preferred.
• Three years of experience in the retail or sales industry preferred
• One year of sales or automotive shop environment experience required
• Ability to stand 100% of the time during work shift.
• Valid driver’s license with clean driving record preferred.
• Must be able to safely operate automatic and manual transmission vehicles.
• Requires physical strength and dexterity to walk, stand, bend, climb, reach, stoop, twist and

lift/carry 75 pounds.

• Job requires contact with hazardous materials, driving and working in adverse weather

conditions.

• Excellent verbal communication skills.
• Sales Abilities
• Ability to follow all safety requirements
• Prioritize and plan work activities, using time efficiently; manage multiple tasks and projects
• Demonstrate accuracy and thoroughness to ensure quality work

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)

Work Location: One location