UX Researcher I

ABOUT US
User Research International (URI) is growing! We are a User Experience (UX) consulting research company specializing in usability testing and market research based in Redmond, Washington. We work with some of the most recognized brands on some of the most cutting-edge technologies, and we help our clients build in-depth understanding of their customers’ needs.

Our culture is collegial, and we value both people skills and technical skills. The environment is fast paced with quick turn around and rich variety. We are a learning community, and we will support your professional development.

ABOUT YOU
User Research International is currently seeking a UX Researcher I with at least 2 years of work experience who is passionate about UX research and has an aptitude for learning new technologies. Attention to detail while working at speed within project constraints are essential qualities.

You possess solid communication, collaboration, leadership, and project management skills. You approach your career proactively by pursuing new areas of domain expertise. You are comfortable with change and can adapt with minimal work disruption. You are agile, professional, and fun to work with.

ABOUT THE UX RESEARCHER I ROLE
As a URI UX Researcher I, you must have a firm base of competency in benchmarking, usability studies, and interview methodologies. You will report to a Research Manager for 1:1s and professional development. You will own the execution of all phases of client-driven user research including writing research plans, developing screeners to identify participant profiles, moderating study sessions, writing detailed reports, and presenting findings to clients.

To be successful in this role, you are expected to excel at time management and presenting your research findings to our clients. Your portfolio and experience should demonstrate ownership and excellence in execution.

UX RESEARCHER I KEY SKILLS

• Solid knowledge of the field of human-computer interaction, experimental design, observational and field methods, and data analysis is required.
• Independent execution of UX Research Phases: Study Design, Study Prep, Recruiting, Moderating, Analysis, Reporting (with minimal support).
• Strong aptitude for learning new technologies.
• Excellent written, oral, and presentation communication skills are required; English is the language in which we do business.
• Project Management abilities: manages own schedule independently, manages multiple projects/tasks effectively, verifies and monitors scope of work.

UX RESEARCHER I QUALIFICATIONS

• 2 years of work experience in the field of User Research is required.
• Experience with a range of research methodologies.
• Proficient at generating research plans, defining, and tracking user experience metrics.
• Preferred BA, MA/MS in HCI, psychology, human factors, or highly related field.
• Strong written and verbal communication skills

EQUAL OPPORTUNITY EMPLOYER: User Research values diversity and seeks to offer a safe, respectful, enjoyable workplace for all people.

User Research International provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, color, national origin, caste, sex, sexual orientation, gender identity or expression, pregnancy, age, genetic information, disability, or veteran/military status.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
URI is beginning to reopen our Redmond office. Most staff are currently teleworking. URI follows Washington state guidelines and CDC recommendations for COVID-19 mitigation.

Application Question(s):

• Will you now or in the future need User Research International to sponsor you for an H-1B visa?
• Please send us a link to a work sample or your portfolio.

User Research International does not accept materials that are under NDA.

Education:

• Bachelor's (Required)

Experience:

• industry UX research: 1 year (Required)

Work Location: Remote