Job Posting for Agency Relationship Specialist at USG Insurance Services, Inc.
ARS
Position: Agency Relationship Specialist
Location: Canonsburg, PA
Company: USG Insurance Services, Inc. / USG Holding
Job Title: Agency Relationship Specialist
Compensation: Salaried position, pay based on qualifications of applicant
Hours: Full-time (40 hours per week) M-F 8:30-5:00,
The Agency Relationship Specialist will work in the Canonsburg, Pennsylvania office located in the Southpointe Business complex. This position is an integral part of our national Agency Relationship Management team and will work with our in-house advertising, marketing, and sales departments. This individual will be responsible for driving new business and educating agents on quoting platforms and services. It will include customized training and individual mentorship to develop your insurance, sales and professional skills overall.
Desired Qualifications:
Persistent and results-oriented
Strong interpersonal skills and an ability to build a relationship and rapport with retail customers
Creative, energetic, and eager to learn
Strong skills in Excel, Power Point, Word
Ability to work in teams; give and receive constructive criticism
Work in a fast-paced environment on multiple projects
Bachelor’s Degree in Marketing, Communications, Business or related major preferred, but is not required
Major Focus & Responsibilities:
Communicate via phone and electronically with current and prospective retail agency clients to provide updates on our products and assist with their current business needs
Collaborate with the National Production teams on sales opportunities with targeted agencies
Make outbound telephone calls each day to drive business and relationships
Keep records of calls and record useful information using our proprietary CRM system
Manage the national agency development and retention strategy
Assist branch offices with a local retail agency marketing strategy
Monitor company performance against service level agreements and identify potential issues through client satisfaction surveys and reviews
Work closely with Business Development to develop and implement new methods of growing our business
Other Responsibilities May Include:
Represent USG at company and agent outings, including conventions and tradeshows
Online systems registration, training, and reporting
Track sales from marketing and design ways to display our results
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