Office Operations Manager

Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.  

Who you are:
The Office Operations Manager supports 2-3 Senior Leadership Team Members in administrative excellence required to carry out the strategic goals of Union Square Events. They will embody our beliefs while exuding a high level of professionalism, discretion, and creative problem-solving. The successful candidate will undertake a variety of administrative duties and HR tasks, contributing to the efficient operation of the organization.  This position is located at a Premium Hotel in New York City. 

What you'll do: 

Administrative Support

• Provide strategic support to our Senior Leadership Team based on an innate understanding of key priorities, objectives, and leadership styles.
• Manage the forecast calendar by inputting and updating data related to future plans, events, or projects, ensuring accuracy and timely updates.
• Structure calendar cadence to support long-term business objectives while strategizing and implementing processes to maximize time. 
• Actively participate in meetings, taking the lead with action items and keeping team members on track for completion. 
• Lead for all Philanthropic activities – organize and coordinate with managers and frontline teams (ie City Harvest, Soup Kitchens, God’s Love, Food Bank NYC, Cancer Walks)
• Indirect Support for Culinary and Banquet Management and Administrative teams. When time permits, assist with daily duties of the management team.
• Manage Office Expenses, coordinate and seek approval for all office expenses.
• Lead for Back of House and Café Signage, ensure a constant look for all signage in the café. Also ensure all spelling, dietary restrictions, allergens are correct for café signage.
• Ensure administrative excellence and the embodiment of our beliefs within the daily operations of the Senior Leadership Team. 

Project Management

• Support senior leaders on special projects such as new business openings, training programs, manuals, materials.
• Develop comprehensive project plans, setting timelines, roles, responsibilities, and goals to ensure the task completion.
• Engage with stakeholders, understanding their needs, expectations, and concerns, and incorporates their feedback into projects.

HR Support

• Act as the lead for employee engagement: 100 Club, Monthly Newsletter, bulletin board, monthly birthdays and anniversaries, promotion celebrations, employee recognition, employee team building, and team lunches.
• Support Human Resources with onboarding of management team: security badges/building access, IT support (CI access, phone, email.)
• Liaise between USE/USHG Home Offices and NYMM USE Team: keep team up to date on activities at the Home Office, new company initiatives, promote engagement from the NYMM Team

What we need from you:

• Bachelor’s Degree or at least 2 years in an Executive Assistant role required.
• Proficiency in Microsoft Office Suite.
• Keen attention to detail and the ability to prioritize.
• Ability to use discretion and maintain highly confidential information.

What you’ll get from us:

• Salary range: $80,000 - $90,000 annually, with discretionary performance bonus
• Comprehensive Medical, Dental, and Vision insurance
• Paid Time Off to support you with an active life outside of work.
• Life Insurance
• Flexible Spending Options (health care, dependent care, transit & parking)
• Employee Assistance Program to support overall mental wellbeing.
• Exclusive access to primary care, mental health, and other healthcare services through Radish Health
• Annual dining credit and 51% dining discount throughout the USHG family of restaurants
• Matched 401(k) to help you invest in your future.

Please note: This job description is not intended to be all-inclusive. This position may be required to perform other related duties to meet the ongoing needs of the restaurant.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please e-mail careers@ushg.com for assistance.

Salary : $80,000 - $90,000