What are the responsibilities and job description for the RN House Supervisor position at UT Health San Antonio?
The RN House Supervisor provides operational oversight and leadership in a hospital environment. Creates an environment that enables the delivery of safe patient care. Involves providing leadership in unforeseen situations, making timely decisions that directly impact patient care, and fostering collaboration among different departments and professions. The RN House Supervisor ensures that communication is efficient and effective, provides clinical guidance in patient care management, staff cohesiveness, and interprets and implements policies and procedures. Models critical thinking through self-direction, initiative, and effective interpersonal and oral/written communication skills.
RESPONSIBILITIES
- Assigns available personnel, assesses triage assignments, and makes appropriate modifications during the shift as necessary. Plans and coordinates staffing needs for the next shift and assesses needs for the following shift.
- Role models interprofessional communication, which includes active listening and teaching, communicating organizational information, and all aspects of administrative and clinical practice respectfully and positively when interacting with staff.
- Conducts fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem resolution and coaching. Supports policy adherence and provides disciplinary measures when appropriate. Assists with staff stress management as needed.
- Coordinates and expedites the admission/discharge, transfer, and bed control process to optimize patient flow. Monitors and facilitates smooth and timely patient flow to ensure process efficiency. Provide bed assignments support as needed with the designee.
- Oversees the activity in hospital operations during their shift. Manages administrative issues effectively and informs and documents pertinent information to Executive On Call, executive staff, directors, and managers.
- Troubleshoot problems and issues regarding patient/family care, visitors, and facility issues on off shifts and weekends. Drives service standards and activities to improve department scores for patient satisfaction through role modeling and fostering accountability.
- Monitors and analyzes work methods and staff scheduling and makes appropriate adjustments to ensure a high level of service quality and cost-effectiveness
- Maintains awareness/responsiveness of all emergency codes and disaster preparedness, coordinating when critical situations occur. Role models situational awareness, using teachable moments to improve safety.
- Attends daily care coordination rounds to facilitate patient progression. Manages bed closures and staffing allocation/cancellations to optimize efficiencies and reduce overtime.
- Implements department strategies to achieve financial targets and staffing needs. Mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas as appropriate.
QUALIFICATIONS
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing English is necessary to perform the essential functions of this job, especially concerning activities impacting patient or employee safety or security.
- Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles.
- Demonstrates successful conflict resolution promptly with patients, families, physicians, and other healthcare team members.
- Demonstrates professionalism and consistently models excellent customer service skills.
- Ability to work effectively in a fast-paced environment.
- Demonstrates flexibility and adaptability in the workplace.
- Demonstrates problem-solving skills to include investigation, identification of cause(s), and development of corrective action.
EDUCATION:
- Bachelor's degree or higher from an accredited School of Nursing.
- Master's degree in related field preferred.
EXPERIENCE:
- Four (4) years of professional nursing experience to include at least one (1) year experience in a specialty role.
- One (1) year in a supervisory role is required.
LICENSE AND CERTIFICATION:
- Current Texas BON Texas RN license or Temporary TX RN license, should obtain permanent license within 90 days.
- Compact license according to current Texas Board of Nursing requirements, should obtain permanent license once legal residency is established in the state of Texas
- American Heart Association Basic Life Support (BLS) certification
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- NIHSS
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Night shift
Work setting:
- In-person
Experience:
- Nursing: 4 years (Required)
- Supervising: 1 year (Required)
License/Certification:
- BLS Certification (Required)
- RN (Required)
- ACLS Certification (Preferred)
- PALS Certification (Preferred)
Work Location: In person