What are the responsibilities and job description for the Service Advisor position at Utica General Peterbilt?
COME JOIN OUR GROWING TEAM!
$1,000.00 SIGN ON BONUS*
Utica General Peterbilt- Albany would like to hire a day shift service advisor
Competitive wages offered, pay based on experience. Monthly bounus offered for performance.
Description:
Under the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs, assigning work to technicians, preparing repair orders, billing repair orders, entering work orders into computer system, ordering shop supplies according to procedures and consulting with insurance companies.
Essential Duties and Responsibilities:
Process all shop repair orders by scheduling & assigning work to shop Associates.
Provide effective communication to customers regarding their job orders by preparing estimates for repair work and parts; monitor job schedules to ensure timeliness of repairs and job pricing.
Work closely with customers and insurance companies to obtain necessary authorization and documentation relating to repair work.
Complete invoicing and collecting procedures in a timely manner.
Maintain inventory of parts, paint and materials necessary for repair functions.
All other duties as assigned.
Please stop in or call 518-459-1122 and ask for Will for more information!
* Bonus will be paid $250.00 every quarter
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Automotive service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person