What are the responsibilities and job description for the OTM Business Analyst position at Vaco Technology?
Job Description
Business and Technical Skills
- BSA's provide consulting support within their functional area of expertise while actively seeking ways to apply system technology to business processes. This includes research and identification of enabling functionality based on customer requirements. Incumbents in this position are challenged to develop and maintain credibility and effective working relations with leadership, business users, process owners and fellow team members in a way that demonstrates an understanding of business problems, as well as IT/IS strategies, issues, and priorities.
- Facilitate development of solutions that combine knowledge of particular business processes and issues, technological options, and process facilitation techniques.
- Advise on options, risks, resource requirements, and impact on other business processes and system priorities
- Proficient in troubleshooting real time OTM and integration issues between OTM and external application: SAP, JDE1
- Manage and support the design, development, and administration of all applications and services within the OTM eco-system, related software tools and interfaces; including OTM helpdesk ticketing system
Requirements
- Bachelor's Degree in Information Management, Computer Science, or other business-related fields or a combination of similar education and work experience
(preferred)
- 5 years of functional analyst experience with OTM
- Basic SQL skills and general knowledge of OTM table structures
- Strong knowledge in areas of OTM Planning, Rating, Invoicing, BI Publisher, and FTI
- Strong skills in User Interface Configuration (Screen Sets, Manager Layouts, User Menu, Manage User Access, etc)
- 5 years of experience in process design, data conversions, configuration, testing, support and troubleshooting
- Knowledge on SAP, JD Edwards, Power BI is a plus.
- Organized and task oriented. Ability to work on multiple initiatives and projects concurrently ensuring that timelines are balanced and resulting deadlines are met
- Experience in a consumer-packaged goods, multi-location, global environment will be considered an asset
Skills
- Basic technical knowledge and ability to articulate complex technical concepts in terms that are understandable to the business
- Ability to understand the business needs and convert into clear and detailed requirements and specifications
- Strong analytical and conceptual skills
- Strong oral and written communication skills, including technical writing and developing business presentations and power user training materials
- Ability to solve problems spanning multiple environments in a business area
- Strong teamwork and interpersonal skills with the ability to communicate with all management levels and end user levels
- Ability to thrive in a somewhat unstructured hands-on environment that demands a consultative approach and solutions that span multiple inputs and competing requirements
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