What are the responsibilities and job description for the Office Assistant position at Valence?
Essential Functions:
Welcomes visitors by greeting them, in person or on the phone; answering or referring inquiries.
Directs visitors to the appropriate company personnel; making sure all customers entering the building are given badges. Maintains safe and clean reception area by complying with procedures, rules, and guidelines.
Respects confidentiality in discussing participant/consumer, staff, volunteers and organizational matters.
Performs contract review under supervision of the customer service supervisor; ensuring accuracy of new and revised contracts. Distributes and receives applications for job seekers.
Sorts and distributes mail to appropriate departments.
Prepares documents to be scanned by removing staples, paper clips, etc.
Scans documents into electronic database as directed by the company.
Ensures the scanned documents are legible before submitting them in the electronic database.
Reports any maintenance or repairs needed on the scanners to the appropriate outsourced company.
Performs other duties as assigned.
Position Qualifications:
Accuracy - Ability to perform work accurately and thoroughly.
Accountability - Ability to accept responsibility and account for his/her actions.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Energetic - Ability to work at a sustained pace and produce quality work.
Enthusiastic - Ability to bring energy to the performance of a task.
Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
Friendly - Ability to exhibit a cheerful demeanor toward others.
Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Responsible - Ability to be held accountable or answerable for one’s conduct.
Reliability - The trait of being dependable and trustworthy.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Physical Demands:
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day)
Physical:
Stand O
Walk O
Sit C
Manually Manipulate O
Reach Outward F
Reach Above Shoulder O
Climb N
Crawl N
Squat or Kneel N
Bend O
Grasp O
Speak C
Lift/Carry
10 lbs or less F
11-20 lbs O
21-50 lbs O
51-100 lbs N
Over 100 lbs N
Push/Pull
12 lbs or less O
13-25 lbs N
26-40 lbs N
41-100 lbs N
Other Physical Requirements:
• Vision (Near, Distance)
• Sense of Sound - Able to hear average conversations
• Sense of Touch
• Ability to wear Personal Protective Equipment (PPE) - Safety Glasses
• Finger Dexterity
Work Environment:
The majority of work is performed in an office environment.
