Surgery Scheduler

JOB TITLE: Surgery Scheduler

POSITION SUMMARY: We are a very busy and popular Surgery Center seeking an experienced Surgery Scheduler that wants to join a dynamic Center with opportunities for growth and rewards for work well done. Ideal candidate must be friendly, positive, communicative, energetic and enjoy Tetris, puzzles or solving a surgeon or proceduralist most popular question – how to get on the schedule!

RESPONSIBILITIES:

• Fosters good public relations with physicians, physician offices, and patients as necessary.
• Participates in in-services and staff meetings within department.
• Willing to accept additional responsibilities as directed by the Administrator.
• Receives scheduling forms from surgeon’s offices and ensures times, procedures, equipment are accurate.
• Actively communicates changes in the schedule to all necessary personnel.
• Confirms schedules with surgeon offices as needed.
• Communicates special item requests, as well as any conflicts to all necessary staff promptly.
• Show up to work as scheduled.
• Work cooperatively with team and management.
• Maintains confidentiality regarding patient information.

ESSENTIAL FUNCTIONS:

• Counseling patients and scheduling surgeries for multiple physicians.
• Must be capable of multi-tasking and working with a diverse patient population.
• Provides accurate, timely and responsive information as needed.
• Coordinates processes and routes all paperwork as required to meet physician and facility requirements.
• Ensures efficient telephone communication.
• Documents work processes as required.
• Follows all written protocols and procedures of the Clinic.
• Demonstrates courtesy and helpfulness toward patients and their families.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Establish and maintain effective working relationships with physicians, staff, and management.
• Identifies scheduling barriers and implements solutions to improve scheduling results.

MINIMUM REQUIRMENTS:

• Service oriented work experience in health care
• Strong communication and customer service skills
• Ability to learn quickly and work under pressure in a fast-paced environment
• Strict attention to details
• Excellent organizational and time management skills
• Good working ethics and ability to treat documents with confidentiality
• Ability to work effectively as part of a team or individually
• Fast and accurate data entry

• Ability to work effectively with medical staff and external agencies.
• Ability to identify, analyze and solve problems.
• Ability to deal courteously and professionally with internal and external customers.
• Ability to provide excellent customer service.

BENEFITS:

• BONUS!
• 401(k) matching
• Dental insurance
• Employee assistance program
• Medical insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

SCHEDULE:

• 8-hour, Day shift
• Monday-Friday, No weekends