What are the responsibilities and job description for the Transit & Storage Representative position at Valley Cooperative Association?
About Valley
Valley Cooperative Association (VCA) is a member-owned Cooperative focused on providing the finest baking & brewing ingredients, supplies, and business services. VCA maximizes success through customized and highly responsive service, and delivery of food ingredients, products, and packaging.
Valley was recognized as Vendor of the Year by the Wisconsin Bakers Association in 2023 for our many contributions as a proactive industry partner.
Job Summary
The Transit & Storage Representative is responsible for overseeing the transportation and storage of Valley's product. This role involves coordinating logistics, ensuring safe and efficient movement of loads from one location to another, and managing storage of goods.
Position Responsibilities
Transit:
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Valley Cooperative Association (VCA) is a member-owned Cooperative focused on providing the finest baking & brewing ingredients, supplies, and business services. VCA maximizes success through customized and highly responsive service, and delivery of food ingredients, products, and packaging.
Valley was recognized as Vendor of the Year by the Wisconsin Bakers Association in 2023 for our many contributions as a proactive industry partner.
Job Summary
The Transit & Storage Representative is responsible for overseeing the transportation and storage of Valley's product. This role involves coordinating logistics, ensuring safe and efficient movement of loads from one location to another, and managing storage of goods.
Position Responsibilities
Transit:
- Driver calls
- Over, short and damage
- Detention
- Routing issues
- Paperwork
- Customer calls
- New customer
- Quotes
- Customer concerns.
- Receiving Verifications
- Once BS driver has picked up the product, change the PO, order and price
- Once the driver has returned, match up the BOL
- Orders
- Schedule pick up & delivery appointments
- Confirm order with customer
- Set up new bill to, pickup and delivery customers / locations
- Set up item number, pricing, purchase orders and S2K orders
- Routing stops in IL, MN, WI
- Contact each stop & set up pickup and delivery appointments
- Billing
- Match up invoices and BOL
- Make manual invoices for delays and breakdowns or backhaul orders
- Scan files
- E-mail files to the customer
- Update benchmarks.
- Consolidation Program –G&R
- Receive orders
- Plan pickup routes and make appointments
- Consolidation Program – IPAP
- Receive orders
- Plan pickup and delivery routes and make appointments
- Update weights and pallets on weekly spreadsheet
- Collect / copy BOL
- Confirm weights and setup VCTS billing.
- J&B Shuttle Program
- Receive orders – import
- Over, short and damages
- Match up BOL to invoices
- Summary Invoice
- J&B Cross Dock
- Receive orders – add to weekly spreadsheet
- Make appointments
- Enter Transit order
- Carrier/Customer Calls
- Schedule incoming and outgoing loads
- Orders
- Confirm order with customer
- Enter the RT 93 into S2K
- Bring orders to Warehouse to pick
- Schedule pick up and deliver appointments with VCTS
- Billing and Releases
- Match up out-going invoices to RT 93 paperwork and BOL
- Match up incoming automatic invoices to BOL
- Make manual invoices for pallets, UPS, case relabeling and customer on monthly program
- Scan files
- Cross Training – able to fill in during employee’s PTO
- Transit (listed above)
- Storage (listed above)
- Display regular and predictable attendance
- Use of Microsoft Suite – emphasis on Excel and Outlook
- Provide daily support to company drivers to resolve various issues – OSD reports, delays, appointment changes, PO discrepancies
- Communicate with customers using email as well as phone to build and outstanding working relationship in a professional manner as well as increase sales
- Process incoming orders for pickup and delivery of product
- Ability to multi-task, prioritize and work efficiently in a fast-paced environment
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