What are the responsibilities and job description for the Patient Services Specialist for ValleyOrtho at Valley View, full-time position at Valley View Hospital Association?
Valley View's busy ValleyOrtho clinic is seeking a full-time, patient-focused Patient Services Specialist with excellent customer service skills to be the first contact for our patients. This position's typical schedule will be days, Monday - Friday. Previous Customer Service experience in a medical setting highly preferred.
Responsibilities include: providing patients and providers with professional and friendly reception duties; organizing patient flow; keeping providers and patients on schedule; maintaining patient files and accounts in a professionally accurate manner; and handling phone calls for the office manager, techs, and providers appropriately. Patient care background and medical scheduling experience preferred.
QUALIFICATIONS
- High school diploma or equivalent
- Clerical: typing, filing, scheduling, computer, phone
- Exceptional customer service skills required
- Ability to multi-task in a fast-paced environment
- Bilingual (English/Spanish) preferred
- Receptionist/clerical experience required
- Patient care background and/or medical scheduling experience preferred
SALARY
- Starting salary dependent upon education, skill-set, and experience.
- Position wage range: $19.00 - $27.75/hour
BENEFITS
Valley View offers a comprehensive benefit package that supports our employees' physical, emotional and financial health.
- Medical, Pharmacy, Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Generous Paid Time Off accrual
- Tuition Assistance
- 401(a) and 403(b) retirement plans
- Employee Assistance Program
- Employee discount on Valley View services
- Use of corporate day passes for Aspen and Sunlight ski resorts
- Classic Air Medical membership
About us
Valley View is an independent, nonprofit health system based in Glenwood Springs, Colorado, comprised of a 78-bed hospital and 17 physician clinics from Glenwood Springs to Aspen and Eagle to Grand Junction.
People Care. That’s Valley View
Providing a broad spectrum of health services including cutting-edge orthopedic and neurosurgical care, comprehensive cancer care, interventional cardiology, and more, Valley View is redefining community healthcare through its patients-first approach. Guided by a mission to care for you and your family, one patient at a time, Valley View caregivers’ partner with patients and families, making decisions collaboratively to do what’s best for the patient.
Salary : $19 - $28
