What are the responsibilities and job description for the Teller position at ValleyStar Credit Union?
We are looking for energetic and fun Teller to join our team in Martinsville. In this role you will focus on providing exceptional service to ValleyStar Credit members. You will handle member account transactions (deposits, withdrawals, account transfers, etc.) either on the teller line or at the drive-through station. Refer products services, handle confidential matter, and assist with any member concerns. To be successful in this role you will need to be energetic and personable, enjoy providing a positive member experience and be computer savvy (Microsoft Office and can navigate banking systems/applications).
We offer
We offer a great environment to work within and opportunities for career advancement. We strive to improve our team’s quality of life and well-being and offer competitive benefits packages. Our full-time team members enjoy medical, dental and vision insurance, generous vacation and sick time, paid holidays, paid time off to volunteer and a 401k plan with company match, to name a few.
Your day
- Share and share draft deposits, withdrawals, and account transfers.
- Posting all loan, and VISA payments; processing night deposits
- Closing share and share draft accounts.
- Scanning checks for processing at the Federal Reserve; processing and issuing counter checks and cashier’s checks.
- Processing “stop payments”, periodic transfers, payroll distributions, account modifications and wire transfer requests.
- Assist in verifying currency from the Federal Reserve, loading, and unloading ATM cassettes, and loading cash dispense/recycling machines.
- Balancing assigned cash drawer daily
- Refer products and services to members that will assist in meeting their financial goals.
- Respond to members’ requests, problems and complaints, and or direct them to the proper person for specific information and assistance.
- Assist with proper management and security of cash vault.
We need
- Highschool diploma or equivalent
- Cash handling experience preferred.
- Available to work Saturday hours as needed.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Able to operate a personal computer, telephone, scanner, and copy machine.
- Sit/stand for extended periods of time.
- Maybe required to lift boxes more than 25 pounds.
- Maybe asked to travel to various branch locations.
Who we are
All across Virginia, ValleyStar Credit Union has been serving businesses and families like yours since 1953. It’s our mission to make banking and managing your finances as easy and convenient as possible. We want to get beyond the dry language of mortgages, loans, accounts and credit cards to what you really care about – the house you’d love to own, the bigger car, the credit card that works with your lifestyle, reaching that goal of a law degree, owning a small business or a secure retirement. If you can dream it, we can help you achieve it.
ValleyStar Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Therefore, ValleyStar Credit Union does not discriminate against employees or applicants based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.