Technical Scrum Master - MarTech

We're looking for servant leaders who are passionate about the power of empiricism to propel the team toward learning through experimentation and observation. You should also be passionate about Agile practices which enable teams to achieve and maintain a high level of performance. We're also looking for someone who will be able to quickly build relationships to navigate the organization and clear the team's impediments. With a focus on value delivery vs. project delivery, your deep understanding of Agile frameworks and practices will be called upon as you coach and mentor your team so that they improve sprint over sprint. You'll be part of a growing community of scrum masters and coaches who regularly share tips, tricks, and articles to help you grow in your craft.

The ideal candidate should have 5 years of Scrum Master responsibilities, be a Certified Scrum Master® or willing to pursue certification and have a proven track record of using emotional intelligence and lean and agile practices to achieve high team performance.

The Enterprise MarTech Platforms technology group is empowering Vanguard Marketing divisions to reach their audiences in more meaningful and relevant ways, driving incremental business value with personalized, data-driven contextually relevant experiences. We combine the art of content and the science of experimentation to power world-class, coordinated customer and prospect experiences across digital and traditional marketing channels.

In this role, you will be part of Vanguard's Enterprise MarTech Platforms organization, responsible for helping the development team build technical solutions such as Marketing Resource/Workflow Management, Sales Enablement and Marketing Automation.

What it takes:

• 10 years of project management experience, with a minimum of 5 years as a scrum master or project manager, preferably in IT
• Experience in leveraging Agile Methodology and lean principals.
• Familiar with Product Management driven development
• Undergraduate degree in related field (Computer Science, Engineering) required, Graduate degree preferred, or equivalent experience
• Experience with Agile technology practices such as DevOps, Test Driven Development, Continuous Integration
• Must promote the value of servant leadership, situational awareness, conflict management, continuous improvement, empowerment and increasing transparency
• Excellent written and verbal communication
• Ability to manage multiple priorities at the same time
• Excellent stakeholder and expectation management skills
• Proficiency in using project management and collaboration tools such as JIRA, Microsoft Teams, Confluence, and SharePoint
• Can work with diverse teams with diverse personalities, during high pressure scenarios, within extremely tight deadlines.
• Startup mentality and get hands dirty mindset

What sets you apart:

• Scrum Master certification with deep understanding of all things Agile (Scrum, Kanban and other methodologies)
• Kanban, lean and waterfall principles Integration and risk management
• Experience with GitHub and Jenkins
• Experience supporting Marketing Technology (MarTech) projects a plus
• Experience in Marketing/Sales Enablement platforms and tools (Marketo/Pardot, Workfront, Seismic)
• Experience in Marketing Cloud Platforms (Adobe, Salesforce, Oracle, IBM/HCL)
• Marketing operations and campaign experience
• Experience in financial services industry
• Quality assurance methodology and Inspections

Qualifications:

Minimum of five years related work experience. Two years of managing a project preferred. Financial Services and technical experience preferred.

Undergraduate degree in related field (Computer Science, Engineering) required. Graduate degree preferred.

Special Factor:

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we're changing the way the world invests.

For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let's make it count.

Inclusion Statement

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process - please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.