Job description
SUMMARY: This position is responsible for performing comprehensive administrative support services for the Sales & Marketing team, facilitating the daily operations of the marketing office and assisting the team in achieving the community’s occupancy and revenue goals. Bonuses available
DUTIES AND RESPONSIBILITIES:
- Maintains marketing database including customer/prospect files.
- Produces regularly scheduled reports from marketing database.
- Assists in ensuring model suite(s)/apartment(s) are well maintained and presentable.
- Demonstrates effective telephone skills producing qualified leads and appointments.
- Prepares residents’ Administrative Files.
- Manages the move-in process as outlined in the Resident Move-In Checklist.
- Maintains an open and ongoing dialogue with the resident and/or family to ensure a smooth transition for the resident and to identify resident/family needs.
- Facilitates the Resident Assessment.
- Types, collates and distributes all correspondence and other materials.
- Organizes, coordinates and assists in planning marketing special events, including weekend events.
- Assists in executing marketing strategies and objectives.
- Assists in touring and interviewing prospective residents/guardians.
- Coordinates various marketing fulfillment duties and systems including direct mail, packages, letters, catalogs, and another sales literature.
- Assists with the resident orientation program
May assist with breaks at the reception desk
- Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
· This job has no supervisory responsibilities.
· Other skills required:
o One (1) year experience in a sales administrative support role involving customer service.
EOE- We are a proud equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business need.
Job Type: Full-time
Salary: From $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- Marketing: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $48,000