What are the responsibilities and job description for the Account Manager position at Vartan Safarian-Farmers Insurance Agency?
Job Description
Join a team that cares about our customers and you! Safarian Insurance Agency in VAN NUYS, California, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Paid Time Off (PTO)###Evenings Off###Mon-Fri Schedule###Hands on Training###
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Return all phone messages promptly.
Prospecting and generating new businessthrough leads & referral sources.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Informs customers of promotions and new or upgraded products using prepared scripts.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Must have ability to multi-task.
Prior Sales Experience.
Must be awesome at opening doors and getting appointments from a cold start.
Must be highly self-motivated.
Follow through and exceed current and prospective client expectations.