What are the responsibilities and job description for the Service Manager position at Vaughn Automotive Group?
Service Manager – Franchise Automotive Dealership
If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.
Job Responsibilities
- Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
- Monitor automotive repair/maintenance to prevent operational delays
- Work with service director to set departmental objectives
- Recruit, interview and train service staff
- Maintain daily sales and production records as prescribed by upper management
- Review and evaluate service sales performance
- Staff technical teams relative to production requirements
- Remain current on new products and changes to existing products
- Maintain department finances within parameters established by upper management
- Assure proper repair-order flow/maximize productivity
- Monitor/control all warranty activity to ensure compliance with policies and procedures
- Adhere to dealership policy on client vehicle care and operation
- Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
- Enforce OSHA requirements, procedures and regulations
- Conduct performance evaluations
- Participate in operational planning
- Maintain the facility and equipment
- Conduct weekly department meetings/attend weekly manager meetings
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
Compensation Package
In addition to career-long personal development, our associates enjoy much higher than average area compensation, continuous training and many benefits including:
- Health Insurance
- Dental Insurance
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Vision Insurance
- Employee Discounts
About Our Dealership
Lloyd Vaughn established Vaughn Motors in Bunkie in 1998 and has since grown to 8 locations serving the Central Louisiana area. Lloyd's goal for Vaughn Automotive is to become one of the best known and most respected Dealerships in Central Louisiana, with a long history of outstanding customer satisfaction and service. We have a strong and committed staff with many years of experience satisfying our customers' needs. We are looking for self-motivated individuals interested in advancement in a growing company.
We invite you to take a look at us and join our team!