Veterinary Receptionist - Animal Care Centre of Strathmore

Veterinary Receptionist Strathmore, AB Animal Care Centre of Strathmore in Strathmore, AB is currently welcoming a driven, enthusiastic, and friendly Veterinary Receptionist to join our team on a full time fixed term basis. Our goal at the Animal Care Centre of Strathmore is to provide quality veterinary care to animals large and small because we care. We work as a team to give our patients and clients the best experience possible – customer service is THE focus. Our team members enjoy coming to work and collaborating in a vibrant, fun environment all while practicing quality medicine and providing an EXCELLENT Client Experience. Responsibilities include: Create a warm and welcoming environment for our patient and pet parents Ability to answer a multiline phone system and track and book appointments effectively Placing outbound calls to pet parents for follow-up and future appointment bookings Respond and manage email correspondence; clients, referring veterinarians & internal office messages Admitting and discharging pet patients Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments Scheduling appointments Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment General housekeeping duties; cleanliness of reception area, pet holding areas and common areas Availability to work Saturdays What VCA Canada Offers Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you! A caring culture of Wellness and Appreciation! Competitive wages and benefits! Employer match (5%) group RRSP plan - Planning for your future just got easier with VCA Canada! Wellness days, sick days, and vacation time Exceptional career development: there is room to grow here! Referral Bonus Rewards E-tools to assist with meditation, better sleep, exercise, and focus Virtual health care (telemedicine) offering quick access to quality care Opportunities to give back in your community through VCA initiatives Generous personal pet care discounts And extra perks like shopping discounts and cool wellness apps! Click “Apply Now” VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. VCA began in 1986 as a privately owned company with one animal hospital. Today, we are the largest family of animal care providers nationwide. Despite unprecedented growth, VCA has never abandoned its devotion to compassionate, comprehensive pet care. Take a look at our open positions throughout the U.S. and Canada! We’re always looking for top notch talent to join the VCA family!