VECRA is seeking a Full-Time
CUSTOMER BENEFIT REPRESENTATIVES
Do you like to help others? VECRA is looking for candidates with a desire to help others understand the benefits of having support as family caregivers who are caring for their loved ones at home.
COMPANY DESCRIPTION
VECRA, Inc. is a service-disabled veteran-owned small business (SDVOSB), woman-owned small business (WOSB), minority business enterprise (MBE)consulting firm implementing proven methodologies that help our clients drive growth, transform businesses, and innovate breakthrough ideas. VECRA’s extensive experience with innovative software applications, reporting systems, facilities and supply chain management, program management and staffing support services are always:
V*igilant * Efficient * Collaborative * Responsive * A*ccurate
ROLES and RESPONSIBILITIES
Call customers and those caring for customers to enroll them to participate in the Caregiver Program. Duties will include using knowledge of the company’s Caregiver program and policies to assist callers in enrolling in a program that assists a caregiver with the need to help provide care at home. More roles include listening to customers’ needs or issues and providing helpful referrals and information for their problems.
This list is not intended to be comprehensive. Additions may be made at the discretion of contract needs. This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
REQUIRED SKILLS AND QUALIFICATIONS:
DESIRED SKILLS
EDUCATION
OTHER
Req #:
Shift: Days; 9:00am – 6:00pm
Schedule: Monday – Friday
Job Class: Benefits Representative
Location | Place of Performance: Remote or Client facilities options at the various USA locations
Telework or Virtual: Yes; Several options as some positions are also onsite
Req Type: Full-Time, 40 hours
Travel: None
Salary: Competitive
BENEFITS
We offer a competitive benefits package for full-time employees to include paid holidays, paid time off, medical, dental, short and long-term disability.
VECRA, Inc. is an equal opportunity and affirmative action employer. VECRA is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. VECRA maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please email your resume to HR@vecrainc.com with Subject: CUSTOMER BENEFITS REPRESENTATIVE
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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