Consultant - Veeva Link

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

In this client-facing and problem-solving role, you will independently lead the successful implementation of Veeva’s gold-standard scientific data with our small biotech customers.

You will support the customer with planning the onboarding of user audience, supporting compliance discussions, creation of clear, simple training material and communications, executing against these plans, and pivoting when necessary.

You will be focused on client communications, project management, creating simple and engaging onboarding material, pre-empting and supporting the specific needs of the customer.

You will support and drive the adoption of Link platform with our customers and conduct tailor-made training sessions based on the customer and the team. You will work closely with the product, sales, and insights team at Link in a fast-paced and expanding team. You will be the trusted partner for our key client stakeholders developing good relationships to ensure customer success.

The role will provide a unique opportunity to lead the management and global implementation of Veeva Link with emerging and small multinational biotech companies. 

If you are excited about consulting in healthcare, analytics, and working for a fast-growing tech and data company, we are the optimal fit.

• Manage the process of implementation of Veeva Link with biotech companies 
• Engage regularly with key customer stakeholders to proactively drive ongoing project success
• Develop and nurture relationships with senior stakeholders to support medical and commercial teams
• Drive a change management process, on-board and train end users, and maximize engagement with customers
• Be independently responsible for customer success for Veeva Link with your accounts
• Constantly evaluate our offerings and approach and make recommendations to improve
• Coordinate and track all insights projects alongside the insights team
• Proactively develop efficient solutions to address customers’ business needs and use cases 
• Monitor adoption and drive adoption strategies and report back to senior stakeholders the project progression and health

• At least 2 years experience in managing, structuring, and successfully executing projects
• Detailed understanding of the roles in different functions in the pharmaceutical industry and the challenges facing each stakeholder type
• Consulting and/or services experience within pharma, consulting, or at a healthcare research agency
• Comfort and familiarity in driving discussions with senior stakeholders in pharma
• Excellent communication and relationship-building skills
• Talent and desire for customer-facing activities
• Ambition for high-quality and self-motivated work
• Mindset of continuous improvement
• Technically accomplished
• Willingness to travel 

• Experience with KOL data 
• Good grasp of the current and evolving clinical and scientific environment in at least one therapeutic area
• A degree in a biological/medical/or other scientific discipline

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

• Base pay: $60,000 - $110,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Salary : $60,000 - $110,000