What are the responsibilities and job description for the Inside Sales Representative position at Venturi Supply?
Come join our growing family!
Industrial & Construction Enterprises, Inc. is part of one of the largest and fastest growing independent value-added PVF (pipes, values, and fitting) distribution businesses in the United States with over 1 million sf of warehouse space, 6000 customers and 40 locations nationwide. We provide engineered products and industrial supplies to end users across a variety of mission-critical end markets.
Decades of proven performance spurs continuous career growth opportunities at all levels of our organization.
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Role Overview:
The Inside Sales Representative serves as a customer service centric facilitator to the sales process that generates new sales opportunities via phone, email, or other electronic communication.
Responsibilities:
· Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
· Prospects for new sales opportunities via outbound calling and emailing.
· Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price.
· Ensures timely shipment of materials and customer satisfaction.
· Contributes to add-on sales by maintaining a high level of product knowledge.
· Handles customer inquiries and problem resolution when an outside salesperson is not available.
· Performs estimating, take-off, and proposal duties as necessary.
· All other duties assigned by management.
Requirements:Requirements:
· Personal integrity, customer service, sales, and communications ability to provide top-notch service while increasing sales metrics.
· 3 years of inside sales experience in the same or similar industry preferred.
· High School Diploma or College Degree preferred.
· Intermediate level MS Office Suite and distribution-specific ERP systems skills.
· Ability to pass background check, MVR check, and drug test where required.