What are the responsibilities and job description for the Site Lead position at VENU+?
Work doesn’t have to be boring, come have fun with us!
WHAT WE DO: VENU (through its three brands, ScooterBug, BEST Lockers & CTM Group) is the preeminent global provider of guest mobility, storage, and entertainment solutions across high traffic destinations. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team.
Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise, curiosity, and ambition.
WHAT WE ARE LOOKING FOR: The Site Operations Lead is a high-energy multitasker who can communicate effectively with interdepartmental staff and help our organization meet our goals successfully. Responsible for leading day-to-day operations within the park(s) along with ensuring that all equipment located at our customer sites is maintained effectively and efficiently. Safety audits, quality control, training, and documenting are key elements of the position.
WHAT YOU’LL DO:
- Manages the workflow of employees, creates team schedules, and delegates tasks
- Inspire and motivate employees to perform at their best through positive encouragement and incentive initiatives
- Assist guests with kiosk and locker operations
- Train personnel in customer service and equipment operations on kiosk and locker operations as outlined in the Go-Pod Operations Manual
- Analyzes complex situations and establishes a positive outcome for customers
- Acts as a liaison between the park and their guests to resolve concerns
- Maintains a clean and orderly area around assigned location
- Assists guests with amusement games and prize selection, as well as stocks claw-style games and redemption center
- Monitor operations throughout the company and look for ways to increase productivity and lower costs
- Prepares reports as requested by management
- Proactively combats loss prevention, partners with security and loss prevention on implementing stringent loss prevention measures
WHAT YOU’LL BRING:
- High school diploma or equivalent
- 2-4 years of supervisory experience preferred
- Excellent communication, time management, planning and organizational skills
- Proficient in Microsoft Office
- Ability to work outdoors in a variety of weather conditions
- Able to work a flexible schedule that includes weekends and/or holidays
- Mechanically inclined
- Professional attitude in a fast-paced environment
- Travel may be required
Work with us and turn your job into a job you’ll love!
Job Type: Temporary
Shift:
- Day shift
- Evening shift
Weekly day range:
- Weekend availability
Application Question(s):
- Have you previously worked for VENU or any subsidiaries (ScooterBug, Best Lockers, CTM Group)?
- Are you related or know anyone that works for VENU or any subsidiaries (ScooterBug, Best Lockers, CTM Group)? If so, who?
- Have you previously worked for six flags parks?
Education:
- High school or equivalent (Required)
Experience:
- Leadership: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $34,100 - $43,100
