Field Service Representative

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Candidates will be traveling across the Great Lakes region to customer locations including: Wisconsin, Indiana, Michigan, Ohio. This includes driving, flying, and staying overnight as needed.

Job Summary:
As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics (Highlight characteristics required to succeed in the role)
● Conduct maintenance and calibration activities
● Consult with customer management and operation teams
● Excellent mechanical know how and problem-solving skills
● Ensure contract compliance of volume and quality specifications
● Operate, monitor, and optimize equipment performance

Duties & Responsibilities 
● Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
● Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
● Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
● Monitor and maintain chemical injection systems
● Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
● Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)

● Other duties as assigned

Knowledge, Skills & Abilities (List out required and preferred skills as applicable)
● Demonstrated ability to work independently and remotely with project teams
● Provide customers with informal training around operation and maintenance of their system
● Ability to lift 35LBS

Qualifications

Education &Experience
Required:
● High School Diploma / GED / Home School Certification OR international equivalent 2 years’ experience of service/maintenance or equivalent in an industrial environment
● Valid Driver’s License
Preferred (if applicable):
● Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in
Instrumentation

Additional Information

Working Conditions (Specify % of travel involved if applicable, physical conditions, interaction with any
hazardous material, work environment, etc.)
● Ability to travel within the region as needed
● Ability to travel extensively- primarily in the posting Geographic area
● 80% expected travel

At VWTS, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive benefits that include:
● Health &Life Insurance
● Paid Vacation &Sick Time
● Paid Holidays
● Parental Leave
● 401(k) Plan
● Flexible Spending Accounts
● AD&D Insurance
● Disability Insurance

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.