What are the responsibilities and job description for the Field Service Specialist position at Veolia North America?
Job Description
Company DescriptionVeolia Water Technologies, Inc. Industrial Solutions is a full-service industrial water management company with a focus on a cost effective blend of service, chemistry and equipment technologies. With our balanced process management approach to water-related issues, we are able to create and implement innovative, sustainable, custom water solutions that reduce the overall cost of operation and compliance. Veolia Water Technologies, an industry leader in providing water and wastewater solutions to industrial and municipal customers. Veolia Water Technologies is a Veolia company. Veolia provides water services through public-private partnerships and industrial outsourcing agreements and is comprised of the top water professionals in every corner of the globe. Our parent company, Veolia Environnement (VE), is a world leader in environmental services. VE is based in France and is comprised of four business segments that serve the environmental needs of customers globally: Veolia Water, Veolia Environmental Services, and Veolia Energy.
Job Description
Veolia Water Technologies, Inc. Dayton is currently seeking a Field Service Specialist to be based out of the Ohio, West Virginia, or Pennsylvania areas.
This position would be responsible for providing clients of Veolia Mobile Water Services (MWS) equipment, technical assistance and instruction in the installation, maintenance, and operation of the products and processes, as well as management and supervision of subcontractors. This position is expected to average 8 - 12 overnights per month of travel.
Essential Duties and Responsibilities:
Management and supervise subcontractors
Manage and supervise mobilization and demobilizations
Provide onsite process enhancements to deployed / operating projects
Provide onsite adjustments to operating parameters of deployed projects
Consult with customers on questions concerning equipment erection requirements and protocol.
Place equipment into operation and instruct users in use and care of equipment
Investigate and correct malfunctions – repair and calibrate when necessary.
Inspect completed installations prior to placement of equipment into operation.
Report problems and recommend improvements in design or process.
Consult with customers on spare parts requirements and assist in procurement.
When on customer project site, serve as liaison between customers and Veolia Mobile Water Services office.
Document all activities for use by marketing, engineering, and procurement staff.
Provide feedback to the engineering and project management teams as required capturing field changes to the design.
Ensure that all company, client and project policies, procedures and standards are adhered to and interpret such policies.
Assist with the implementation and interpretation of safety programs.
Perform other tasks as directed by the field service manager.
Qualifications
Education and Experience Requirements:
Have at least five years experience in the water treatment equipment service or closely related discipline.
Technical Knowledge – fundamentals of basic mechanics, electrical, chemistry, physics, and mathematics. Ability to utilize, organize, and communicate well within Google Office.
Ability to climb a ladder and perform elevated work and in a safe manner
Ability to lift 60 lbs. (at least a heavy membrane, 60 lb. bag of polymer/sand/pail of chemical)
Ability to perform chemical cleanings and wear the appropriate PPE
A.S. degree in engineering preferred or compatible work experience may be substituted for degree.
Must be organized, good mechanical aptitude, problem solver and self directed.
Able to read mechanical and electrical drawings.
Have experience with PLCs and control instrumentation.
Computer literate, including proficiency with Google Office.
Valid driver’s license and the ability to rent a car require
VWS offers you a competitive compensation and benefits package, along with a dynamic work environment. We offer challenging projects and training to ensure you success.
EOE/AA-M/F/Disability/Veteran
Additional Information
All your information will be kept confidential according to EEO guidelines
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.