What are the responsibilities and job description for the Area Manager position at Veolia?
Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.
The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment. Come be part of something special - start your journey today!
Area Manager
Role Summary/Purpose
The Area Manager leads a team of Account Managers within territory to develop new accounts and maintain and grow within existing business. The Area Manager demonstrates leadership in communicating business goals, programs, and processes for an area or business segment. In this role, you will utilize experience or expertise to solve problems, develop and execute objectives.
Responsibilities
Lead an Account Management team of people within territory (or large customer site(s)) to develop new accounts, as well as maintain and grow within existing business
Achieve an annual territory revenue target
Meet or exceed key metrics for Revenue, Contribution Margin, Price, Operating profit, Market Share, Account retention and Base Cost
Create and modify sales plans to ensure they meet corporate direction and strategy
Support the development of new business by working with the Growth Team Leader to create strategic growth plans
Establish alternative distribution strategies
Ensure that customer satisfaction is achieved as measured by Net Promoter Score and other customer metrics
Work with current customers and prospects to meet desired sales and service needs
Work with growth team to create sales campaigns to sell to new businesses
Train / coach sales representatives in the assigned territory on role responsibilities
Participate in plant visits to gather samples, observe instruments, and obtain information and analyzes/interpret results and reports any corrective actions to the customer
Outline, present and sell the value of products and services that can benefit customer needs
Conduct required training of operating personnel to ensure their understanding of the parameters under which their equipment operates
Build upon internal relationships and develop strong relationships with customers
Ensure profitability of accounts within assigned territory through proper pricing and contract management as well as service time
Partner with peers and management to enhance selling techniques and approaches
Coordinate relationships and interface with Commercial Operations, Technical Marketing, Product Management, and other functions.
Qualifications/Requirements
Minimum of 5 years of experience in the Water Treatment Field with Leadership experience
B.S. Degree or Diploma in Engineering (Chemical, Industrial, or Mechanical), Biology, or Chemistry; OR Bachelor’s Degree in any discipline with 5 years of experience in Water treatment and Leadership experience
Ability to deliver strong commercial results
Strong oral and written communication skills
Strong interpersonal and inclusive leadership skills
Expert level of either Refining/Automotive/Mid-Market/Heavy Industry knowledge
Ability to deliver timely feedback to mentor team to achieve desired impact
Ability to reward and recognize individual and team achievements
Ability to prioritize multifaceted, fast paced job tasks
Ability to effectively manage time and budget or expense parameters
Desired Characteristics
Overnight travel as required
This position will be based from home with frequent travels to customer site(s)
Fleet company vehicle will be provided, full driver’s license required
We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.
We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace!
