Lead Guest Room Attendant

Vernon Downs
Nichols, NY Full Time
POSTED ON 3/1/2023 CLOSED ON 3/8/2023

What are the responsibilities and job description for the Lead Guest Room Attendant position at Vernon Downs?

Benefits Include:

Daycare services for employees only 

Daycare open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)

-Generous 401K plan

-Medical, Dental, Vision and Life Insurance available for full time employees

-Paid Time Off, Sick Time and Holiday Pay


Job Description summary:  Responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance and upkeep, cleanliness of the rooms.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Provide excellent guest service to both internal and external guests.
  • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
  • To understand standards of the rooms/suites cleanliness
  • To constantly clean assigned rooms/suites to the standards of cleanliness of the hotel.
  • Maintaining shelf organization in the storerooms
  • Replenishing storeroom supplies
  • Removing trash and dirty linens form room/suites.
  • Sweeping and vacuuming floors.
  • Reporting maintenance problems or completing work repair orders.
  • Spot cleaning walls, carpets, light fixtures, etc.
  • Vacuums, sweeps, scrubs, mop, and cleans carpet and flooring in guest rooms.
  • Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms.
  • Scrubs, disinfects and deodorizes showers, toilets, wash basins, and other bathroom and vanity fixtures.
  • Strips beds, collects dirty linens, and makes beds with fresh linens.
  • Replenishes linens, amenities and other supplies in guest rooms.
  • Wash, dry and fold linens in laundry area.
  • Reports items found in guest rooms to Lead Guest Room Attendant, and properly tags lost and found items and delivers them to the Housekeeping Office, for storage.
  • Takes responsibility for a “Room Key” during assigned shift, turning it in at the end of the shift to the appropriate person.
  • Will assist with Houseman duties and public areas as well as assist Sales and Food and Beverage departments with clean up/breakdowns after events.
  • All other duties as assigned.
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