What are the responsibilities and job description for the Lead Guest Room Attendant position at Vernon Downs?
Benefits Include:
Daycare services for employees only
Daycare open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)
-Generous 401K plan
-Medical, Dental, Vision and Life Insurance available for full time employees
-Paid Time Off, Sick Time and Holiday Pay
Job Description summary: Responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance and upkeep, cleanliness of the rooms.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Provide excellent guest service to both internal and external guests.
- Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
- To understand standards of the rooms/suites cleanliness
- To constantly clean assigned rooms/suites to the standards of cleanliness of the hotel.
- Maintaining shelf organization in the storerooms
- Replenishing storeroom supplies
- Removing trash and dirty linens form room/suites.
- Sweeping and vacuuming floors.
- Reporting maintenance problems or completing work repair orders.
- Spot cleaning walls, carpets, light fixtures, etc.
- Vacuums, sweeps, scrubs, mop, and cleans carpet and flooring in guest rooms.
- Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms.
- Scrubs, disinfects and deodorizes showers, toilets, wash basins, and other bathroom and vanity fixtures.
- Strips beds, collects dirty linens, and makes beds with fresh linens.
- Replenishes linens, amenities and other supplies in guest rooms.
- Wash, dry and fold linens in laundry area.
- Reports items found in guest rooms to Lead Guest Room Attendant, and properly tags lost and found items and delivers them to the Housekeeping Office, for storage.
- Takes responsibility for a “Room Key” during assigned shift, turning it in at the end of the shift to the appropriate person.
- Will assist with Houseman duties and public areas as well as assist Sales and Food and Beverage departments with clean up/breakdowns after events.
- All other duties as assigned.