What are the responsibilities and job description for the Sales Account Executive position at Vertosa?
Overview
Vertosa creates industry-leading active ingredients for infused product makers. Our patent-pending formulations are carefully designed for the specific needs of each of our customers. Our pre-suspended aqueous solutions empower our partners to create incredibly homogeneous and stable products while maximizing bioavailability, clarity, and taste. Our team believes that natural ingredients and science can work in concert to create better alternatives for recreational and medical applications Our knowledge and experience, best-in-class products, white-glove service, and relentless drive for excellence offers our customers the quality, consistency, and reliability they seek in a product. We are looking for a professional who has a growth mindset and is looking to join a growing team!
Job Brief
We are looking for an experienced Sales account executive to join our Sales department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction. As a Sales account executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to end. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.
Responsibilities
Manage key accounts
Act as the point of contact for clients
Organize regular client meetings to discuss their requirements
Resolve problems and handle complaints in a timely manner
Identify new potential customers
Supervise sales account representatives
Ensure budget and time requirements are met
Stay up-to-date with new features and product launches
Establish best practices
Monitor and report on sales performance analytics
Suggest innovative ideas to increase sales and improve customer experience
Requirements
Proven work experience as a Sales account executive
Experience in consumer packaged goods, especially beverages, topicals/cosmetics, or other consumables
Hands-on experience with customer service
An ability to grasp clients needs and to increase customer engagement
Solid knowledge of CRM software (e.g. Hubspot) and MS Office (MS Excel in particular)
Understanding of sales performance metrics
Excellent communication and negotiation skills
Analytical and time-management skills
BS degree in Business Administration, Marketing or relevant field