Warehouse Manager

Company: Tagmarshal

Position: Warehouse Manager

Commencement: November 4. 2024

Contract: Full-time

Work hours:  8AM to 5PM with flexible working hours as required

Location: Kennesaw, Georgia USA

Remuneration: Commensurate with qualifications and experience

Role summary:

We are seeking a detail-oriented and tech-savvy Warehouse Manager to join our dynamic team. The ideal candidate will oversee our warehouse operations in Kennesaw, Georgia, ensuring efficient stock management, system maintenance, and team collaboration.

WHY WORK WITH TAGMARSHAL?

We are a forward-thinking technology company providing cutting-edge solutions to enhance operations across the golf and leisure industry. With a focus on improving efficiency, delivering superior customer service, and leveraging advanced technology, we create custom solutions that ensure optimal performance for our clients worldwide.

Tagmarshal is revolutionizing Golf Operations through data, with a strong presence in the USA, Europe, Canada, the UK, and South Africa. Our platform optimizes the pace of play, enhances operational efficiency, and improves the player experience for golf courses globally. We pride ourselves on fostering a culture of excellence, accountability, and continuous learning. Our new team members are held to high standards, focusing on results-driven execution and quality. At Tagmarshal, you’ll have the opportunity to work in a fast-growing company committed to innovation and operational success.

RESPONSIBILITIES:

• Oversee the day-to-day warehouse operations, ensuring smooth workflow.
• Maintain a clean, organized, and safe warehouse environment.
• Ensure compliance with company policies, procedures, and safety standards.
• Manage the organization of the warehouse, including labeling and storage systems.
• Receive and verify weekly deliveries, ensuring stock matches invoices.
• Process all incoming stock and coordinate storage.

• Maintain accurate inventory records and update the Inventory Management System daily.
• Conduct regular stock checks and perform monthly stock takes.
• Monitor stock levels, ensuring appropriate quantities are available at all times.
• Address and resolve stock discrepancies and errors.
• Oversee the management of RMA (Return Merchandise Authorization) and stock returns.
• Liaise with the procurement team regarding faulty stock and repair needs.

• Pick, pack, and prepare stock for client shipments.
• Create waybills, commercial invoices, and other necessary shipping documentation.
• Track local and international shipments and address delays.
• Liaise with clearing agents to ensure smooth customs clearance.
• Ensure that stock orders are collected by carriers promptly and accurately.

• Prepare and present weekly reports on stock levels to the Operations & Finance teams.
• Track and report warehouse KPIs (Key Performance Indicators) related to cost, productivity, and accuracy.
• Generate reports on stock levels, damages, and performance.
• Compile and submit monthly KPI reports on warehouse performance and stock control.

• Lead and manage the warehouse team, ensuring clear communication and task delegation.
• Provide training and support to warehouse staff.
• Foster a collaborative team environment, ensuring tasks are completed efficiently.
• Monitor staff performance, provide feedback, and address performance issues.

• Identify areas for process improvement in warehouse operations.
• Implement new systems and procedures to enhance efficiency and productivity.
• Ensure all operational processes follow standard operating procedures (SOPs).
• Collaborate with internal departments to improve cross-functional workflows.

• Assist in managing the warehouse budget, ensuring cost-effectiveness.
• Monitor transport costs and efficiency.
• Work with the Finance team to ensure financial reconciliation of stock-related expenses.
• Ensure timely and accurate financial reporting related to stock management.

REQUIREMENTS:

• Proficiency in CRM and Inventory Management Systems.
• Strong organizational and leadership skills.
• Effective communication skills (verbal & written).
• Analytical mindset with attention to detail.
• Ability to prioritize tasks and manage time efficiently.
• Adaptability to changing circumstances and challenges.
• Team collaboration and problem-solving abilities.
• Self-motivated and outcomes-driven.

RELEVANT EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Minimum 4 years of experience in warehousing and stock control.
• Experience with CRM systems and Inventory Management Systems.
• Experience working with remote teams is advantageous.
• Graduate studies in relevant fields are a plus.