What are the responsibilities and job description for the Kiosk Sales Consultant position at Victra?
Kiosk Sales Consultant
Join Victra, Verizon's Largest Premium Retailer in the U.S.
Victra is looking for Kiosk Sales Consultants who deliver world-class service to Every Guest. Every Time. You will be the face of Victra, executing our sales process and sharing your product knowledge to connect our guests to what matters most. We offer uncapped earning potential and endless opportunities for advancement, driven by our values of performance, collaboration, innovation, integrity, and celebration.
Why Victra? Join our dedicated team to connect technology to life in the most trustworthy, fun, and profitable way. At Victra, you'll find an environment that encourages your best and rewards it with competitive compensation and career growth opportunities.
What You Will Be Doing As a full-time Victra Kiosk Sales Consultant, you’ll have the chance to control your career in one of our kiosk locations. Using your unique talents, passion for technology, and customer service skills, you will create the ultimate kiosk experience.
In this role, you will:
- Achieve and exceed monthly sales goals: Maintain operational compliance while delivering top-notch customer service.
- Exude charisma: Captivate and engage customers.
- Follow our EGET (Every Guest Every Time) process consistently.
- Turn "No" into solutions: Solve for current and future needs of the guest.
- Be a passionate guest advocate: Connect with guests authentically and have fun doing it.
- Maintain effective working relationships: Collaborate with peers, managers, and key stakeholders.
- Provide product and solution recommendations: Deliver exceptional guest service to meet their needs.
- Excel in a competitive landscape: Thrive in fast-paced environments.
- Drive repeat traffic: Foster excellent guest experience skills and ask for referral business.
Compensation and Benefits
We are proud that our sales consultants make a national average of $24.50 per hour with the opportunity to earn more through uncapped commissions. The estimated #all-in pay is $58,000 per year based on a 35-hour work week. Pay will include a base rate of $19.00 /hour with uncapped earning potential through commission. We offer paid training and a guaranteed a ramp-up rate during your first 60 days of employment.
- Paid Time Off: Employees accrue paid time off each pay period, starting at 40 hours per year and increasing to 80 hours per year after the first year.
Benefits:
- Paid Training
- Premium Health, Dental, and Vision Insurance
- Paid Maternity Leave
- 401K Match
- Tuition Reimbursement
- 50% off Verizon Service
- VNation Disaster Relief
- Referral Bonus
- Diversity, Equity, & Inclusion Employee Resource Groups
- Frequent Contests
- Career Advancement Opportunities
What We Are Looking For
You excel in a sales environment and are passionate about providing exceptional customer service. You set high standards for achieving goals and inspire others to meet these expectations. You’re adaptable, relate well to diverse individuals, and ensure your performance is top-notch.
Requirements
- Education: High school diploma or GED.
- Experience: One or more years of customer service, preferably in a retail or sales environment.
- Availability: Willingness to work evenings, weekends, holidays, and peak vacation periods.
- Age: At least 18 years old.
- Legal: Legally authorized to work in the U.S.
- Physical: Ability to lift ten pounds and stand for long periods.
Training Requirements
All Sales Consultants must complete a 2-week training program, which may include overnight travel at the company's expense. Ongoing online and computer-based training will also be required.
Diversity and Inclusion
At Victra, we are committed to creating a diverse and inclusive workplace. If you are excited about this role but don't meet every qualification, we encourage you to apply. You may be the right candidate for this or other roles.
Next Steps After you apply, you will be required to take a 5-minute pre-hire assessment. If selected, a recruiter or hiring manager will reach out to discuss the role and answer your questions.
Equal Employment Opportunity We celebrate our employees' differences and do not discriminate based on race, color, age, religion, sex, gender, marital status, sexual orientation, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.
Ready to start an exciting career? Apply today!
Salary : $58,000