What are the responsibilities and job description for the Document Delivery/ILL Assistant position at Virginia Tech?
Job Description
Under the direction of the Unit Head the Interlibrary Loan Assistant will:
-Search bibliographic citations in the library's ILS and discovery systems, Library A-Z List, OCLC, RapidILL, and other sources to fill Virginia Tech patron's requested materials.
-Retrieve requested materials from Newman Library stacks and update shipping status/checkout using designated software/ILS system.
-Prepare shipments for print/media materials via UPS/USPS to VT users and other libraries/businesses.
-Download articles from electronic databases and electronically deliver pdf of articles to customers. Assist downloading entire e-book/chapters of VIVA contracted lendable e-books, delivering to requesting libraries by their preferred delivery method.
-Process requested material from Library Service facilities and branch libraries; update and send material to the requesting library by their preferred delivery method.
-Scan requested articles/chapters from print or microfilm materials for VT patrons and other libraries/business; deliver electronically to customer by their preferred delivery method.
-Provide customer assistance and resolve problems that arise with VT distant education user requested research material.
-Purchase copyrighted, ahead of print, and embargoed material from CCC Get It Now or Reprints Desk services.
-Oversee UPS shipping, ensuring shipments are completed by established procedures and time frames
Required Qualifications
-Demonstrated work experience in an academic or public library that required electronic searching of materials.
-Demonstrated knowledge of how print and electronic library resources are arranged.
-Experience working with the public and customer service; explaining and applying policies and procedures.
-Demonstrated good problem solving and investigative skills.
-Good computer and software skills.
-Experience using Microsoft Outlook, Microsoft Office applications such as Word and Excel, in addition to One Drive.
-Demonstrated good communication and interpersonal skills to communicate correspondences to a diverse community.
-Demonstrated work experience with accuracy and attention to detail with minimal supervision.
Preferred Qualifications
-Interlibrary Loan experience in an academic library preferred.
-Demonstrated knowledge of library practices/procedures and operations, including knowledge of Library of Congress classification.
-Experience working with the Koha ILS, OCLC WorldCat, and ILLiad,
-Working knowledge and experience with academic library e-journal/e-book database resource tools.
-Knowledge of UPS and USPS shipping procedures
-Experience working with scanner equipment/software.
Pay Band
3
Appointment Type
Part-time wage
Salary Information
$15.03-$15.75 dependent on experience and qualifications
Review Date
09/06/2023
Additional Information
- The successful candidate will be required to have a criminal conviction check.
- Work Schedule: average of 30 hours per week to be worked between the hours of M-F 7:30am-5pm. Must be able to work school holidays and breaks.
- Must be able to lift/move 25 lbs.
The University Libraries at Virginia Tech is committed to building a culturally diverse community and strongly encourages applications from women and minorities. We are committed to mentoring and establishing safe spaces, both physical and virtual, where employees from current and historically minoritized groups can thrive.
The members of the University Libraries at Virginia Tech strive individually and collectively to create, sustain, and share inclusive ways of knowing in conscientious community with each other and all the people we serve in every space we shape. In keeping with our and the, the University Libraries commits to build and maintain enduring climates of mutual care, respect, and responsibility.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight , a , a college, , and . The university has a significant presence across Virginia, including the in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous and . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Rebecca Osborne at during regular business hours at least 10 business days prior to the event.
Salary : $15 - $16
