What are the responsibilities and job description for the Account Director position at Virtusa?
Client Partner will be a member of the Hitech Business Unit client management team at Virtusa and report into the Hitech Sales Head for Client Services. This person will have responsibility of expanding Virtusa’s client base in a specific region by prospecting client relationships. Must play a key role in our growth and are tasked with rapid business expansion within their assigned accounts, including growing a select client cluster with clearly established top line and bottom-line targets, and being able to sell new service offerings and solutions to the client cluster in order to achieve targeted results.
Responsibilities:
- Primary responsibility to drive business development efforts, partnering with horizontal sales teams to create new segments within the vertical/account.
- Enhance and broaden the relationship in existing clients.
- Establishing and managing the overall client relationship with key decision makers.
- Establishing and building "trust" and leveraging client context by understanding client's overall business goals.
- Positioning Virtusa as a Strategic IT partner and identifying avenues for Virtusa to implement IT solutions.
- Directing and managing the overall client relationship to include work quality and customer satisfaction.
- Managing the account teams (account management and project management) to meet and exceed client expectations. The Client Partner should be comfortable in groups/teams and be able to both lead and follow. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions.
- The Client Partner will be held accountable against Measurable Revenue/Profit Growth within set timelines.
Required Skills/ Qualifications:
- A minimum of 10 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm.
- Experience with the global service delivery model.
- Proven track record in client business development, sales, and relationship management.
- Past experience managing a large revenue client (P&L including reporting and metric assessment for the account)
- Have a strong background in a project environment and application development.
- Strong understanding and knowledge of and impact of Hitech industry trends.
- Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.
- Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.
- Specialized knowledge of industry analytics and is able to use trends to forecast and provide inputs within the organization to come up with right solutions.
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
