Operations Lead

Primary Function

The Operations Lead will oversee operational processes to ensure the safety, accuracy and efficiency of the employees and the customers’ product. Additionally, this position is responsible for overseeing a team of Dock/Warehouse workers, ensuring the team is accurately processing freight while performing his/her normal obligations. Teams vary in size from 8 to 10 team members according to operational needs. This position always serves as the eyes on the floor, ensuring that the workspace is clean, orderly, and safe. They report any equipment malfunctions.

The Operations Lead must have strong people skills, be able to manage a wide variety of administrative and clerical tasks, be proficient with computers and the use of Microsoft Office software; bilingual is a plus.

Job Functions

• Available to work a variety of shifts, including days, evenings, nights, and weekends.
• Oversee efficiency of operational processes.
• Participate in strategic planning and goal setting for the site.

Train, supervise, and evaluate the performance of staff.

• Research methods to improve operations, gain efficiency, and reduce costs.
• Monitor, verify, complete, and report site performance documentation using company’s preferred method to communicate.
• Schedule distribution of work to optimize productivity.
• Ensure compliance with company policies and procedures.
• Will need to take the appropriate action(s) regarding unforeseeable issues and assure that they are properly documented and communicated to management.
• Stage loading and unloading areas with appropriate equipment, materials, and space.
• Complete and submit payroll.
• Conduct weekly safety meetings and submit the roster to the Safety Committee for record keeping purposes.
• Verify proper staffing levels and address variances.
• Adhere to and enforce company safety policies.
• Perform other duties as assigned.

Requirements

• Will be bilingual and at least 18 years of age.
• High school diploma or GED preferred.
• Prior experience loading and unloading trailers/containers preferred.
• Prior forklift / clamp truck experience (put away & picking).
• Prior RF/ WMS experience a plus.
• Highly motivated individual with attention to detail.
• Ability to count and perform basic math, with or without a calculator.
• Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
• Prompt, daily attendance at assigned work location.
• Lift freight and other objects of various shapes, sizes and weighs up to 25 - 50 lbs frequently (utilize team lift for product over 50 lbs).
• Ability to bend, twist, squat, pushing/pulling freight throughout shift.
• Ability to follow instructions and complete required training.
• Ability to work independently and/or in a team environment.
• Required to wear protective clothing and Personal Protective Equipment.

Working Conditions

• Dock environment; non-climate controlled, exhaust, fumes, dust, loud noise, heavy moving equipment.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Loading: 1 year (Preferred)
• Forklift: 1 year (Required)

Language:

• Spanish (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Relocate:

• Charlotte, NC 28269: Relocate before starting work (Required)

Work Location: In person

Salary : $22