Front Desk/Receptionist

Why You Should Join Us:

Eyedesigns Optometry is a doctor-led community eyecare practice with the partnership and support of FYidoctors. FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In less then 12 years, FYidoctors has grown to more than 4,000 employees with more than 400 locations across Canada and the U.S. Today our team of respected leaders from national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry.

From our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.

How You’ll Benefit:

• Comprehensive total rewards package including benefits, 401k, paid time-off, and more

• Competitive wages

• Rapid and continued growth, ensuring a constantly challenging and rewarding environment

• A workplace culture where collaboration is fostered

• Ongoing training and development opportunities

Why We Need You:

Our Practice Coach is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist at our optometric practice in San Rafael, California.

As a Patient Services Specialist, you will perform patient support through administrative tasks including scheduling appointments, insurance verification, data entry, and are responsible for general office activities. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

This position is for full-time 30-40 hours a week, Tuesday-Saturday.

What Will You Be Doing?:

• Communication with patients including in person, by phone, and by email

• Administering pre-testing services such as retinal digital imaging

• Customer service activities including appointment bookings, prescription printouts, and billing and payments

• Office administrative tasks including processing mail, filing, and faxing

• Assistance with retail of eyewear products

What Do You Bring:

• Passionate about customer experience; a great communicator who can provide exceptional patient care

• Committed to excelling as a member of a high performing team

• Able to multi-task in a fast-paced environment

• Good computer knowledge, including Microsoft Office suite

• Previous experience or knowledge of routine eye care an asset; we are open to training the right candidate

Salary: $17-20 per hour

COVID-19 considerations:

Our healthcare facility is following all regional and Optometric Association recommended guidelines for COVID precautions.

Education:

• High school or equivalent (Preferred)

We appreciate your interest in Eyedesigns Optometry, an FYidoctors’ clinic and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities!