What are the responsibilities and job description for the Visitor Services Associate position at Visit Ventura?
About us
Visit Ventura is responsible for promoting our coastal community as an attractive leisure and business travel destination and enhancing its public image as a dynamic place to live, work and visit. Tourism supports a more sustainable Ventura by promoting travel to our natural resources, hotels, and local businesses; we strengthen the economic vitality and help sustain and increase the quality of life for our community. Through tourism marketing, we strengthen the economic position that increases business and sales tax revenue, and creates jobs.
JOB TITLE: Visitor Services Associate
Part-Time position: Saturdays and Sundays, plus additional shifts as required.
SCOPE OF THE POSITION: The Visitor Services Associate is a seasonal, part-time position charged with supporting the Visitor Center Manager and Visitor Services Representative in maintaining smooth operation of the Visitor Center during peak season (s).
Responsibilities to include:
- Greet and assist walk-in guests as an ambassador for Ventura
- Help guests in person, by phone and over the internet/by email
- Point of Sale (POS) transactions and retail support
- Assist in office maintenance in coordination with Visitor Services Representative or Visitor Center Manager
- Work on special projects as assigned by the Visitor Services Representative, Visitor Center Manager or other staff members
- Work additional days during the week if needed and as available, some Holiday coverage may be required
- Participate with Visit Ventura at special events as needed
- Provide a positive, professional, respectful experience with every interaction
- Share knowledge of Ventura area/general California, attractions, transportation, etc.
Requires ability to:
- Communicate clearly and concisely both verbally and in writing
- Work independently in the absence of supervision
- Analyze situations/priorities carefully and adopt appropriate and effective courses of action
- Solve problems using basic mathematics
- Accept criticism; work calmly and effectively in occasionally stressful situations or in emotional face-to-face discussions
- Stand and walk for extended periods, up to four hours at a time, make frequent repetitive hand movements associated with computer use, occasionally lift objects of 25 to 40 pounds
- Previous clerical and administrative experience preferred
- Retail experience and bilingual skills a plus
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them. Please note that Visit Ventura reserves the right to modify this description as necessary. Visit Ventura is an equal opportunity employer.
Job Type: Part-time
Pay: From $17.25 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- On call
- Weekend availability
Ability to commute/relocate:
- Ventura, CA 93001: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $17