Office Manager

Mission: The mission of Visit Winona is to strengthen the Winona economy by collaborating with community partners to promote Winona as a travel destination.

Vision: To be an innovative industry leader who positions Winona as the preferred community to visit and live.

Description: Do you have an eye for detail and an ability to work with a wide variety of personalities? You might be just the person to join the Visit Winona team. We are looking for an administrative support specialist who will provide support to our small and mighty team to work in a new downtown office environment.

The role of the office manager is critical to the day-to-day operations of our organization. The work environment is fast-paced and friendly.

Duties and Responsibilities

* General administrative support to the executive director and team

* Assist in data management and reporting as requested

*Provide tourism-related information to meet and exceed the needs of our visitors

*Offer visitor guides, maps, partner brochures, etc;

*Sell souvenir items, operate Square Point of Sale system, and balance cash drawer

*Assist with board meeting arrangements, communication, and preparation ensuring timely distribution to boards/committees

* Respond to telephone, in-person, online, and mail inquiries. Prepare mailings to individual and bulk inquiries

*Manage multiple assignments, set priorities, take direction, and adapt to changing conditions

*Assist with accounts payable and accounts receivable in collaboration with the Finance Manager

*Coordinate volunteer activities

*Other duties as assigned

Position Requirements and Desired Skills

* Proficient in Microsoft Office applications including Microsoft Word, PowerPoint, and Excel

* Proficient in Google Cloud Platforms including Google Search, Gmail, Google Drive and Google Meet

*Familiar with Zoom video conferencing including scheduling and document sharing

*Project management skills or experience

* Marketing and advertising skills or experience experience with Klaviyo email marketing

*Graphic design skills and basic knowledge of WordPress website content management

* High degree of professionalism and diplomacy in dealing with diverse groups of people including Board members, tourism association leaders, city and county leaders, community members, and marketing partners

*Dependability, dedication, and resourcefulness;

*Ability to be flexible with changing organizational needs

* Reliable connectivity (cell phone and internet)

*Reliable means of transportation and valid driver’s license

*Must be an exceptional listener and communicator who effectively conveys information verbally and in writing

*Working knowledge of and experience with the attractions and destinations in the Winona area desired

Work Environment.

Some travel, as well as occasional work on weekends and/or holidays inside or out of the office. Necessary to be flexible with hours.

Reports to the executive director.

Physical Demands

While performing the duties of this job, the employee is required to sit or stand at a desk and computer for long periods of time.

May be requested to lift materials of up to 35 lbs. Specific vision abilities required include

reading a computer screen and written documents; close vision, color vision and the ability to adjust focus.

Communicate via verbal, audible and written means.

Time Commitment

A minimum average time commitment of 25 daytime hours (primarily between 10 AM and 3 PM) is anticipated to be required to fulfill the duties required of this position. Occasional weekend work may be required.

Note: Job descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with the job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This document does not create an employment contract, implied or otherwise, other than as “at will” relationship.

Visit Winona is an equal-opportunity employer.

• Please submit your resume and three references online to: pmutter@visitwinona.com by March 29, 2024.

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Required)

Ability to Commute:

• Winona, MN 55987 (Required)

Work Location: In person