What are the responsibilities and job description for the Care Coordinator position at Viva Health?
VIVA HEALTH, ranked one of the nation's Best Places to Work by Modern Healthcare, is currently seeking a Care Coordinator in Dothan, AL.
VIVA HEALTH knows that nursing and social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and are able to take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and a paid day for community service, just to name a few!
VIVA HEALTH is the first and only Alabama-based plan to be named an overall 5-out-of-5 Star Medicare Advantage Plan. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team!
Care Coordinators use psychosocial and/or clinical knowledge to provide non-clinical services for Medicaid recipients in order to improve the medical compliance and health outcomes of the populations served. This position identifies barriers to medical compliance such as lack of transportation, illiteracy, or other social determinants that impact a member’s health, and ensures services are delivered and continuity of care is maintained. The position analyzes the home and community environment and makes autonomous decisions regarding appropriate care plans and goals using a thorough knowledge of available community resources. These services are provided primarily in community, clinical, and/or home settings via phone and/or in person. Local daytime travel is required via a reliable means of transportation insured in accordance with Company policy. This position will have work-from-home opportunities.
GENERAL CARE COORDINATION/MATERNITY/FAMILY PLANNING
One of the following is Required:
- Licensed BSN
- Licensed BSW
Preferred:
- Licensed Master of Social Work (LMSW) designation and/or Certified Case Manager (CCM) designation
- Experience in case management, human services, public health, or experience with the underinsured population
All positions require a valid driver’s license in good standing, a willingness to submit to vaccine testing and screening, and may require significant face-to-face member contact with duties performed away from the principal place of business. All positions require excellent interview and telephone skills as well as the ability to deal with recipients in a caring and helpful manner. The Care Coordinators should have a working knowledge of health-related service delivery systems and excellent communication and relationship skills. This position requires the ability to analyze varied environmental factors in relation to members' well-being and work independently in an autonomous setting and the ability to locate, augment and develop resources, including information on services offered by other agencies.
