What are the responsibilities and job description for the Gift Shop Coordinator position at VMFH Division Support Services?
In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.
As a part of our organization, we currently offer the following benefits:
Competitive starting wages (DOE) and training to grow within the company- Paid Time Off (PTO)
- Health/Dental/Vision Insurance
- Flexible health spending accounts (FSA)
- Matching 401(k) and 457(b) Retirement Programs
- Tuition Assistance for career growth and development
- Care@Work premium account for additional support with children, pets, dependent adults, and
- household needs
- Employee Assistance Program (EAP) for you and your family
- Voluntary Protection: Group Accident, Critical Illness, and Identify Theft
- Adoption Assistance
- Wellness Program
- Commute Trip Reduction Program - Earn cash back for participation!
Responsibilities
This job is responsible for planning, coordinating and overseeing the efficient and cost effective day-to-day retail operations of the Virginia Mason Gift Shop(s) for the Franciscan Health System (FHS) to promote customer satisfaction, expand patronage and increase revenues. Work includes oversight of paid and unpaid support staff and responsibility for purchasing, inventory control, merchandising, vendor relations and cash management and related reporting for Virginia Mason and other retail (e.g. online) business operations. An incumbent will also be responsible for providing detailed financial data to higher-level management and expanding e-commerce opportunities for the assigned facility. On a regional basis, work will include participating in the development/implementation of regional standards/plans relating to visual displays and promotions and assisting with buying activities for other gift shops.
ESSENTIAL JOB FUNCTIONS:
- Oversees and evaluates the administrative and financial operations of the on-site FHS Highline Medical Center gift shops, including purchasing, receiving/shipping and inventory control, in accordance with established procedures.
- Plans the design and execution of retail merchandising displays and arranges merchandise to promote strong sales, expand customer base and increase revenues
- Researches, selects, orders and sells merchandise/stock deemed appropriate for FHS retail business sites and assures that all purchasing/receiving standards/procedures are followed
- Controls inventory levels for all shops, utilizing inventory control system to assure adequate stock levels to meet customer needs
- Participates in the development/administration of the annual budget to support retail sales activities and facilitate efficient/cost-effective operations and recordkeeping
Qualifications
Education/Work Experience Requirements
Associate’s degree in a discipline related to the duties of the position, and a minimum of five years of related work experience that would demonstrate attainment of the requisite job knowledge/skills, including two years in a “lead” or supervisory capacity. Work experience in retail sales and/or merchandising is required.
Possession of a Bachelor’s degree in business administration, merchandising or related discipline may substitute for two years of the work experience requirement. Additional qualifying work experience may be substituted for the Associate’s degree requirement.
