Associate Account Manager

VML
Cleveland, OH Full Time
POSTED ON 6/25/2024 CLOSED ON 7/5/2024

What are the responsibilities and job description for the Associate Account Manager position at VML?

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150 offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who we are looking for:

VML is seeking a Associate Account Manager provides day-to-day executional support to the account team with emphasis on project management. They ensure agency success by keeping internal teams updated and on track with projects and by creating and maintaining key project documents and assets.

What you’ll do:

Partner with project management to:

  • Develop project schedules
  • Ensure project workload is fully estimated, signed and billable
  • Route and obtain approvals on copy, layout, artwork, media plans and production materials
  • Create and maintain electronic files of key project documents and assets on asset on server
  • Track financial forecasting and flag any potential income variance to senior management
  • Communicate job status, scheduling changes and creative changes to project team (e.g. account, creative, production, finance, etc.) through conference reports, status reports and creative revision requests
  • Assist with competitive analysis
  • Check in-market displays, campaigns, events, and report findings
  • Research and report on competitors’ marketing strategies and tactics
  • Act as the initial point of contact for vendors; collect vendor capabilities; coordinate vendor presentations to the agency; create and maintain vendor database for account team
  • Assist in tracking and updating budgets and coordinating financial reporting
  • Provide administrative support to account team, including creating/updating client org charts and contact sheets, scheduling client calls, coordinating client meeting logistics, taking notes in client meetings and compiling presentations
  • Enter time report at minimum once a week and expense reports within 10 days of incurred expense
  • Handle other duties as assigned by supervisor


Who you are:

  • Detail oriented: Pay strong attention to detail and organization, demonstrated through actions such as:
    • Effectively proofing own and others work to ensure accuracy
  • A problem solver: Able to anticipate potential problems and obstacles to project success, communicating concerns, and developing solutions

What you’ll need:

  • Bachelor’s degree in advertising, marketing, communications, related field or the equivalent combination of education and experience
  • 1-2 years of advertising or marketing experience (internship considered), preferably in an agency setting
  • Understanding of the agency process and department roles and processes
  • Foundational knowledge of the client’s business, objectives, products, and category
  • Able to communicate clearly, thoroughly, succinctly and in a timely manner both verbally and in writing; follow up on outstanding issues; ask relevant questions
  • Able to build relationships and collaborate across teams, departments, and vendors to successfully accomplish work
  • Actively and effectively managing timelines, budgets, and deliverables of multiple projects simultaneously, some with short turnaround times
  • Proactive approach, demonstrated through actions such as:
    • Providing regular and thorough project updates to manager and team
  • Identifying ways to improve agency and team processes
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook

What we offer:

  • Passionate, driven people | We champion a culture of people that do extraordinary work.
  • Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
  • Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
  • Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.


VML is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

_

$35,000—$75,000 USD

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Salary : $35,000 - $75,000

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