Interviewer (Field Staff Specialist)

Voice and Vision, Inc.
Broomall, PA Part Time
POSTED ON 5/24/2024 CLOSED ON 5/31/2024

What are the responsibilities and job description for the Interviewer (Field Staff Specialist) position at Voice and Vision, Inc.?

We are seeking a motivated and highly personable individual to join the Voice and Vision, Inc. Chester County Consumer & Family Satisfaction Team (C/M/FST) Team.

The position involves interviewing people regarding their experience with behavioral health services as well as participating in reporting the results.

Qualifications include:

  • Personal experience with behavioral health services (mental health and/or drug and alcohol) in Chester County for self or a family member
  • High School Diploma or equivalent
  • Strong communication and note-taking skills
  • Knowledgeable of behavioral health services and supports as well as recovery, resiliency, and person/family-centered principles
  • Previous experience working as part of a team - preferred
  • Beginning to intermediate skills in Microsoft Word, Excel, and Outlook.

The position is part-time hourly, three days a week for approximately 15-18 hours per week. Hours may include some evenings or Saturdays. The ability to travel in Chester County is expected. Travel for training and site visits is reimbursed.

Spanish Speaking is a plus!

For more information or to request an application, please contact Daniele at 610-359-8800.

Job Type: Part-time

Pay: $17.50 per hour

Expected hours: 15 – 18 per week

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Evenings as needed
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Experience:

  • Customer support: 1 year (Preferred)
  • Telemarketing: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Language:

  • Bilingual (Preferred)

Work Location: In person

Salary : $15 - $16

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