Technical Advisor III

About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, oil & gas, paper, raw materials and transport & automotive. Founded in 1867, the company today has more than 20,000 employees, sales of € 4.3 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

For the Voith HyServices division Field Services department, we are looking for:

Technical Advisor III
Remote

Reasons you’ll love working here:

• Great Compensation and Benefits Package including 401K with up to 5% Match AND a 3% Company Contribution to Start
• Paid Time Off and 10 paid Holidays per Year
• Climate-Neutral Footprint Worldwide
• Leadership and Professional Development Opportunities
• Health and Wellness Benefits

Career development: Plan on developing both professionally and personally. Voith Learning & Development, team creates classes, seminars, and beyond-the-classroom tools that help employees understand Voith’s culture, organization, values, and role in the world.

Benefits: Our range of offered benefits can include medical, dental, vision, life insurances, starting on first of month, employee discounts, 401(k) savings plans, service awards, tuition reimbursement, referral bonuses and more! Find out which benefits you'll get after you choose your role with us.

Life work balance: Paid time off starting at 16 days in your first year of employment plus 10 paid holidays.

Summary

The Technical Advisor position promotes sales and provides technical support to Hydro customers and work sites in the Western half of the United States. As a maintenance service provider, a Technical Advisor for Voith travels to customer sites to evaluate Hydro power systems, resolve problems, and provide value-added solutions and support for customers, including leading crews to execute industrial maintenance projects and power service outages.

Responsibilities

• Function as Technical Advisor for industrial maintenance projects at customer worksites.
• Provides on-site project management with sub-field engineers and crews on larger projects.
  • Lead Voith or third-party crews to execute Voith Hydro Services outages. (Labor supervisors report to the Technical Advisor.)
• Interacts with maintenance supervisors to evaluate equipment maintenance issues and requirements.
• Provide value-add solutions to the customer thru OEM engineering, hydraulic engineering, risk mitigation, global parts supply and knowledge-based tools (design, drawings, knowledge, fleet history, etc.).
• Provides technical support for projects in Offer-to-Order phase, including quoting and winning work at customer sites.
• Direct responsibility for Safety, Quality, Schedule and Cost/Productivity on larger projects, including profit margin.
• Write and follow Field Procedures as needed for work scopes.
• Responsible for producing final reports.
• Responsible for developing and growing customer relationships at the site level.
• On-call availability for technical support with overtime pay available on billable jobs.

Qualifications

• Bachelor's degree in Engineering or college diploma with at least 4 years of related experience in Hydro services.
• Minimum of 2 years general hydro-related experience. Equivalent experience in large capital industrial projects would be considered.
• Strong oral and written communication skills
• Microsoft Office knowledge, strong aptitude in Excel
• Ability to make presentations and reports to upper management
• Ability to pass physical, medical exams, drug and alcohol test, and respirator qualification test and background check required.
• Availability to work remotely
• Availability to travel up to 80% of the time
• Problem solving attitude
• Leadership / entrepreneurship / creativity

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the key actions of job.

• The employee is also required to talk and/or hear in an office setting (noise level is low). The employee is frequently required to stand and walk in an office environment from 4-8 hours. The employee is occasionally required to reach with hands and arms; lift; stoop, or crouch.
• The vision requirements: close vision, distance vision, peripheral vision, and depth perception and adjust focus.
• The job requires travel to field sites and customer sites where noise level is high and environment is outside an office setting.

Voith US Inc, is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.